If Something Goes Wrong

183

Resolving a hardware conflict

Modem problems

(Available on certain models)

This section lists common modem problems.

The modem will not receive or transmit properly.

Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack.

Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 118.

Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings.

The modem is on, set up properly but still does not transmit or receive data.

Make sure the line has a dial tone. Connect a telephone handset to the line to check this.

The other system may be busy or off line. Try making a test transmission to someone else.

For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com.

Wireless networking problems

NOTE

This section provides general troubleshooting tips for networking

 

problems, specifically wireless (Wi-Fi®) networking.

 

The terms and concepts used assume a basic understanding of

 

networks, and may be for more advanced users. If you need

 

assistance or if you are not familiar with the terminology, please see

 

Windows® Help and Support or contact your computer technician.

 

 

❖If your computer is equipped with an internal Wi-Fi®adapter,

verify that the Wi-Fi®antenna switch is on (the Wi-Fi®light will be lit).