Questions and Answers
Below are the answers to some of the most common queries.
For more information go to www.toshiba.co.uk
Q Why is there no sound or picture?
A If the RED LED is unlit check that the mains plug is
connected to the power supply and press the
i/I POWER button on the left side of the television. Then press ion the remote control, it may take a few moments, the GREEN LED will be lit.
Q Why doesn’t the remote control work?
A Check the batteries aren’t discharged completely or inserted incorrectly.
Q Why don’t the controls on the front of the television work?
A Check that Panel lock is not On.
Q Why is DTV unavailable?
A Another mode is selected. Press Bto select DTV.
Q Why is there a message permanently on the screen?
A Remove it by pressing i+ .
Q Why is there a picture but no sound?
A Check all lead connections.
Check the volume has not been turned down or that sound mute has not been selected.
Q Why doesn’t the media being played show on screen?
A Make sure the media player is connected to the television as shown on page 7, then select the
correct input by pressing B.
Q Why is the media picture in black and white?
A Check the correct input has been chosen,
Q Why did the picture stop while recording via scart?
A Check whether the ubutton was pressed while recording was in progress.
Q What else can cause a poor analogue picture?
A Interference or a weak signal. Try a different television station. Manual Fine Tuning may help.
1 | Select the ATV Manual Tuning menu. Highlight |
the station and press OK, then press xto select |
| Manual Fine Tuning. | |
2 | Using for eadjust to get the best picture and | |
sound. Press OK and then EXIT. | ||
| ||
|
| |
| There is a picture, but why is there little or | |
Q no colour? | ||
A When using an external source, for instance, a poor quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The colour is factory set to Auto. to automatically display the best colour system. To check that you have the best colour:
1 | With the external source playing, select Manual | |
| Settings from the SETUP menu. | |
2 | With for echoose between Auto, PAL, | |
SECAM, NTSC 4. 43 or 3. 58. | ||
| ||
|
| |
Q | Why is there no sound or picture when in | |
HDMI mode? |
A Make sure that the cables used have the HDMI logo
on them ( 
).
Some early HDMI equipment may not work properly with the latest HDMI television products, due to new standard adoption. Try setting Lip Sync, INSTAPORT™ and RGB Range to Off.
54