Questions and Answers (continued)

Q Why are the colours wrong when an NTSC source is played?

A Connect the source via a SCART lead and play. Select Manual Settings from the SETUP menu.

Manual Settings

Colour System: Auto

Setti

EXT2 A

1

Set the Colour to Auto and exit.

2

Go to the Picture settings menu and adjust

 

the tint.

Q Why can popping noises be heard or Why is there no digital text service? blocks appear on the screen?

A This is usually due to poor signal reception. Check the aerial/antenna connections and that the aerial

has not moved direction. An aerial/antenna upgrade may be required in order to receive all available services.

Q Why is there a square shaped picture on the widescreen television?

A Some television programmes are transmitted in 4:3, in particular older programmes. Turning Autoformat

off will stop the television showing native picture sizes.

Q Why can television channels be seen in the dark background areas when playing DVDs?

A This is usually due to poor connection leads (scart/HDMI) being used. Check all connections.

Q Why are there vertical stripes on the screen in PC mode?

A The Sampling clock may need adjustment. Select

PC Setting from the SET UP menu, highlight Sampling clock and adjust until the lines clear.

Q Why are there horizontal stripes and/or blurred images on the screen in PC mode?

A The Clock phase may need adjustment. Select PC Setting from the SET UP menu, highlight Clock

phase and adjust until the picture clears.

Q Why is there a good media picture but no sound?

A Check all lead connections.

Q Why is there no sound when the PC is Why is there no digital text service? connected?

A Check all leads and connections.

Note: No sound is output from a DVI connection (if using a DVI to HDMI lead). The audio input connection must also be used.

Q Why is the soundtrack in English when a different audio language has been selected?

A The programme is currently being broadcast with an English soundtrack only.

Q

Why is there incorrect or no sound when in

DTV mode?

A Press OI/II to check if another audio track has been selected.

Q Why when digital subtitles have been selected are they not showing on screen?

A Subtitles are not currently being transmitted by the broadcaster.

Q Why is Digital Audio output for?

A This is a superior connection for connecting to an audio sound system and allows transmission of

multichannel sound.

Q Why is the digital channel locked?

A The channel has been locked in Channel Options (see 'Digital Settings' section).

Q Why are some of the digital subscription channels unavailable?

A Your subscription needs upgrading. Contact your service provider.

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