21 Gigabit Dual-WAN VPN Router
Indonesia Tel: (+62 1 021 6259 135
E-mail: support.id@tp-link.com
Service time: Monday to Friday, 9:00-12:00 ; 13:00-18:00
*Except public holidays
France Tel: +33 (01 820 800 860 (French service1
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to 6:00 PM
(Except French Bank holidays1
Germany/Austria Tel: +49 1805 875465 (German Service1/+49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German fixed phone network and up to 0.42
EUR/min from mobile phone
Service time: Monday to Friday 9:00 AM to 6:00 PM
GMT+ 1 or GMT+ 2 (Daylight Saving Time in Germany1
*Except bank holidays in Hesse
Switzerland Tel: +41 (01848 800998 (German Service1
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of different time
Service time: Monday to Friday 9:00 AM to 6:00 PM,
GMT+ 1 or GMT+ 2 (Daylight Saving Time1
Technical Support