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Q7: Why do the three LEDs just blink a moment and extinguish when press the
PLAY/PAUSE button to turn on JetFlash?
A7: Please press and hold the PLAY/PAUSE button a second or two longer, until the
three LEDs blink once and the Power/Play LED turns green. If the problem persists,
please check to see whether the battery power is used up. If it is, replace the battery
with a new one.
Q8: Why can’t I turn on JetFlash and start playing MP3 music or recording voice?
A8: Please check following:
1. Is JetFlash connected to your computer? If yes, unplug it.
2. Is the Hold switch set to “ON”? If yes, set it to “OFF”.
3. Is the battery inserted in the right direction? If not, reverse the battery.
4. Is the battery power used up? If yes, replace it with a new one.
Q9: Why can’t I hear track playback after pressing the PLAY/PAUSE button?
A9: Please check following:
1. Are there any MP3 or WMA files in the root directory of JetFlash? If not, you
must download music files from your computer or Internet first. (Only Mpeg I
Layer 3 and WMA files compressed at a rate of 32Kbps–320Kbps are
supported.)
2. Is the earphone properly connected to the earphone jack? If not, connect it
again.
3. Is the volume loud enough? If not, roll and hold the Volume Control Wheel
toward VOL+ until the music playback can be heard.
Q10: Why does the track playback sound intermittent?
A10: This problem usually occurs when the earphone is not properly connected to the
earphone jack. Plug the earphone into the earphone jack again to make sure they
are properly connected.
Q11: Why does the volume become softer and softer? When I roll the Volume Control
Wheel to increase the volume, my JetFlash turns off.
A11: This problem occurs when battery power is too low. Please replace the battery with
a new one.
Q12: Why does the Power/Play LED turn on when recording voice and then JetFlash
turns off 2 minutes later?
A12: JetFlash is full and there is no memory available for voice recording. To make
memory available for voice recording, delete some files or folders from JetFlash.