SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms | Solutions | |
|
| |
1. No burner ignition | Check that: | |
| • Gas supply is completely open | |
| • The position of gas pipe is correct | |
| • The burner is not wet | |
| • The burner cap and ring burner have been | |
| replaced correctly after cleaning | |
2. The gas ring burns unevenly | Check that: | |
| • The main jet is not blocked and the ring | |
| burner is clean of food particles | |
| • The burner cap and ring burner have been | |
| replaced correctly after cleaning | |
3. One of the oven or grill burners does not | Check that: | |
ignite | • The burner is in its correct place | |
| • The burner is not wet | |
| • The control knob has been pressed for 10 | |
| seconds upon ignition | |
4. Cooking results are not satisfactory | Check that: | |
| ||
| • The correct temperature has been selected | |
| • The cooking time is adapted | |
| • The grill is placed correctly in the oven | |
5. The oven smokes | Check that: | |
• The oven does not need cleaning | ||
| ||
| • The food does not spill over | |
| • There is no excessive fat / juice on the oven | |
| sides | |
|
|
If after these checks, the appliance still does not operate correctly, contact your local Service Force Centre. When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate*)
5.The purchase date
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.
Please note that valid purchase receipt or guarantee documentation is required for
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