Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from
the UPS. Press and hold the MODE button for 2.5 seconds. Your UPS will be completely turned off (deactivated), and will be ready for storage. If you plan on storing your UPS for an
extended period, fully recharge the UPS batteries every three months. Plug the UPS into a
live AC outlet, turn it on by pressing and holding the MODE button for 2 seconds, and allow the batteries to recharge for 4 to 6 hours. If you leave your UPS batteries discharged for a long
period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and
1.Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.
2.If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3.If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple
Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.
9
201103012 933072.indb 9 | 3/8/2011 1:43:13 PM |
