Section 2 | Using the TROY Printer Utility |
Obtaining
Technical
Assistance
The TROY Printer Utility provides several help screens to guide you through the features and functions of your TROY Font Memory Card. TROY technical support is available to assist you with any questions concerning the setup, operation, and maintenance of your TROY Font Memory Card. Specific system information about the configuration of your TROY product is also available through the TROY Printer Utility. You are also encouraged to visit the TROY Web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for ordering MICR toner and other printing supplies.
TO VIEW TECHNICAL SUPPORT INFORMATION:
From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical Support HTML page for telephone numbers and hours of business.
TO VIEW INFORMATION ON THE TROY WEB SITE:
From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site. Click on the Support and Downloads button at the top of the web page to view the available topics. You can access the TROY Web site directly at http://www.troygroup.com.
TO VIEW ON-SCREEN HELP FOR THE TROY PRINTER UTILITY:
From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the help screens.
TO VIEW INFORMATION ABOUT THE PRINTER UTILITY:
From the Main Window, click on Help, and then click on About to view the version level and other information about the TROY Printer Utility.
TO VIEW SYSTEM INFORMATION:
From the Main Window, click on Help, and then click on System Information to view the version level and other information about your computer and printer's hardware and software environment.
Font Memory Card Kit User’s Guide |
