TROY Group Font Memory Card Kit manual Section, Troubleshooting / Error Messages

Section 4 Troubleshooting / Error Messages

Trouble- shooting by Symptom (cont.)

MICR clear band has extra printing	Printer density setting is too dark.	Use TROY MICR defaults.
(such as toner splatter) besides the		Refer to printer user’s manual for
MICR line on front or backside of	Printer fusing unit is contaminated.
document.		cleaning instructions.
	Faulty MICR toner cartridge.	Try another TROY MICR toner
		cartridge. If cartridge is faulty, return
		to the dealer.
	Use on Non-TROY MICR toner	Try another TROY MICR toner
	cartridge.	cartridge, or consult the non-TROY
		manufacturer for assistance.
MICR line is skewed on document.	Your MICR paper was cut or	Measure your MICR paper and/or
	perforated inaccurately (lower edge of	perforation lines to ensure your MICR-
	paper is not perpendicular to the right	encoded documents fall within ANSI
	and left edges of paper).	specifications for document size. Ask
		your paper vendor for correctly sized
		MICR paper.
	Your MICR paper has changed	Measure your MICR paper and/or
	properties due to environmental	perforation lines to ensure your MICR-
	conditions in storage or handling.	encoded documents fall within ANSI
		specifications for document size.
	Paper incorrectly loaded.	If using MP tray, paper width guide
		should lightly touch right side of paper
		stack.
	Faulty paper transport system in	Try non-MICR paper to verify the
	printer.	problem. Contact TROY Technical
		Support if problem is verified on non-
		MICR paper.

Font Memory Card Kit User’s Guide -- Document #50-70407-001 Rev. A 4-3