Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then Tyan Computer Corporation can help. Besides designing innovative and quality products for over a decade, Tyan has continuously offered customers service beyond their expectations. Tyan's website (www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possible. Tyan also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, Tyan serves multiple market segments with the industry's most competitive services to support them.

"Tyan's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at techsupport@tyan.com Help Resources:

1.See the beep codes section of this manual.

2.See the TYAN website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com

3.Contact your dealer for help BEFORE calling TYAN.

4.Check the TYAN user group: alt.comp.periphs.mainboard.TYAN

Returning Merchandise for Service

During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.

NOTE: A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered. You may obtain service by calling the manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid. TYAN will pay to have the board shipped back to you.

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Tyan Computer N3600QX warranty Technical Support, Returning Merchandise for Service
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N3600QX specifications

The Tyan Computer N3600QX is a robust server motherboard designed to meet the demands of enterprise-level applications and data centers. Built around the AMD EPYC platform, it offers unique capabilities that cater to high-performance computing.

One of the standout features of the N3600QX is its support for multiple AMD EPYC processors, which can significantly enhance concurrent processing and parallel computing tasks. With up to 64 cores per processor, businesses can run complex workloads seamlessly, making it ideal for virtualization, cloud computing, and big data applications.

A notable characteristic of the N3600QX is its generous memory bandwidth. The motherboard supports 8 DIMM slots, allowing for a maximum memory capacity of up to 2TB of DDR4 RAM. This ensures that large datasets can be processed quickly, improving the efficiency of data-intensive operations. Additionally, the memory configurations are optimized for speed, providing a competitive edge to enterprises handling real-time data.

The motherboard features multiple PCIe expansion slots, facilitating a variety of configurations for high-performance storage options and network interfaces. With extensive support for NVMe SSDs, users can deploy ultra-fast storage solutions that significantly reduce latency and boost application performance.

On the connectivity front, the N3600QX is equipped with multiple 10GbE LAN ports, which offer high-speed data transfer capabilities essential for network-intensive tasks. This combination of high bandwidth and low latency ensures that businesses can maintain a competitive edge in their networking infrastructure.

In terms of reliability and stability, the N3600QX includes advanced features such as IPMI support for remote management, ensuring that system administrators can monitor and control servers without physical access. Additionally, the motherboard is designed to deliver enhanced thermal management, ensuring optimal performance even under heavy loads.

Security is also a paramount focus, with features such as secure boot and hardware-based security measures, safeguarding sensitive data from unauthorized access.

Overall, the Tyan Computer N3600QX is a powerful and versatile motherboard that stands out in the server market. With its robust feature set, advanced technologies, and reliable performance, it is an excellent choice for enterprises seeking a future-proof solution for their computing needs.
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