Gilson 402 manual Customer Service, Introduction

Models: 402

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Customer Service

Introduction

Customer Service

Gilson and its worldwide network of authorized distributors provide you with four types of assist- ance: sales, technical, applications and service.

Customer Service personnel are able to serve you more efficiently if you provide the following information:

The serial number and model number of the equipment involved.

The installation procedure you used.

A concise list of the symptoms.

A list of operating procedures and conditions you were using when the problem arose.

A list of other devices connected to the system (if any) and a system diagram showing the connections.

A list of other electrical connections in the room.

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Customer Service

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Page 17
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Gilson 402 manual Customer Service, Introduction