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AVALON and AVALON DUO Printer USER MANUAL

 

 

 

Out of Dyefilm Error

1.

Out of Dyefilm.

 

2.

Dyefilm incorrectly fitted.

 

3.

Dyefilm not moving.

 

 

 

Cards printed incorrectly after

1.

Failure to re-set driver settings

switching between YMCK and

2.

A used roll of dye-film has been

black film

 

fitted.

 

 

 

1.Replace Dye Film.

2.Reload the dye film correctly. (See section 3 of this document).

3.Check film spools are free to turn.

1.Set correct the driver settings for Colour Format.

2.Replace dye film with a new roll.

Table 3 - Card Feed Problems

Problem

 

Probable Cause

Cards failing to travel correctly

1.

Dirty rollers.

through the printer.

 

 

Gives error message:-

2.

Incorrect card size.

“Card not found”.

 

 

Solution

1.Clean the rollers. (See section 7 of this document).

2.Fit correct cards. (See section 4 of this document).

Table 4 - Magnetic Encoding Problems

Problem

 

Probable Cause

Magnetic Encoding results are

1.

Card slipping when moving over the

inconsistent

 

recording head.

 

2.

Incorrect cards fitted HI-Co / Lo-Co

 

 

 

Cards do not encode

1.

Card incorrectly oriented when fed into

 

 

printer.

 

2.

Driver selections are incorrect for

 

 

encoding.

 

3.

Incorrect or defective cards.

 

 

 

Solution

1.Clean all rollers are clean. (See section 7 of this document).

2.Ensure the correct cards (Hi-Co or Lo-Co) are being used.

1.Position card with the stripe underneath and to the right when inserting into printer.

2.Check the Printer driver settings are correct.

3.Ensure the correct cards (Hi-Co or Lo-Co) are being used.

Table 5 Driver Related Problems

Problem

 

Probable Cause

 

Solution

Slow Information download from

1.

Computer polling access control

1.

Operate from a dedicated PC

computer to printer

 

system in background

 

 

 

2.

Corrupted Driver or spooler

2.

Update with latest driver.

 

 

 

 

 

No information download

1.

Driver settings incorrect.

1.

Using MSU check communication

between PC and Printer but

 

 

 

between PC and printer, if OK check the

printer can print internal test

 

 

 

driver settings.

cards

2.

Incorrect port selected.

2.

Check port selection in driver properties.

 

3.

Driver corrupted

3.

Update with latest printer driver.

 

 

 

 

Prints stuck in spooler

1.

Printer communication blocked.

1. Clear the spooler and reset the printer.

 

2.

Damaged file is at front of print queue.

2. Delete the damaged print if necessary,

 

 

 

 

and reset the printer.

 

 

 

 

 

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Ultra electronic M9006-654E, M9007-224E, M9007-225E Card Feed Problems, Magnetic Encoding Problems, Driver Related Problems

M9006-644E, M9006-654E, M9007-224E, M9007-225E specifications

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