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AVALON and AVALON DUO Printer USER MANUAL
Page 23 of 31
The purpose of this utility is to provide advanced diagnostic and configuration tools for use when contacting your
Magicard Technical Support office.
However, it can also be used to upgrade the firmware within the printer.
• Install the Magicard Support Utility from the Driver CD
• Then double click on the ‘MSU’ desktop icon
• Select the port to which the printer is connected
Six new tabs will appear:-
Printer Identity:
It is recommended that the user does NOT change any of the
settings shown in this tab unless requested to do so by Magicard
Technical Support.
Stats / Cmnds:
This tab contains 3 separate areas:
Statistics – shows valuable information on printer usage.
Quick Commands – enables the user to send special commands
to the printer (usually used for fault
diagnosis). Do not use unless requested to
do so by Magicard Technical Support.
Print *.PRN file – enables the user to send previously saved
print data to the printer.
10. Magicard Support Utility