Common Issues
If your phone is not performing to your your problem, please call our Customer
expectations, please try these simple steps first. If these steps do not solve Hotline. See back cover page for contact information.
Symptom | Suggestion |
The charge LED won't illuminate when the handset is
placed in the cradle.
The audio sounds weak.
Can't make or receive calls.
The handset doesn't ring or receive a page.
Severe noise interference.
•Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset) and walt outlet.
•Make sure the handset is properly seated in the cradle.
•Make sure the charging contacts on the handset are clean.
•Move the handset and/or base away from metal objects or appliances and try again.
•Make sure that you are not too far from the base.
Make sure that you are not too far from the base.
Make sure the line is not in use. If an outside call is already using a line, you cannot use that line to make another outside call.
Check both ends of the base telephone line cord.
Make sure the AC adapter is plugged into the base and wall outlet. Disconnect the AC adapter and reconnect.
Change the Digital Security Code (see page 70).
•Make sure that you are not too far from the base.
•Charge the battery in the handset for at least
•Change the Digital Security Code (see page 70).
•Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.
•Move to another location or turn off the source of interference.
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