24 - English
Caller ID problems Possible solutions
Caller ID displays briefly
and then clears.
xYou may have to change the line mode. Contact
Customer Service for instructions.
Multi-handset problems Possible solutions
I can’t transfer calls. xReset the handset (see page 25).
Two handsets can’t talk to a caller. xSee if any handset is in Privacy Mode.
A handset says
Unavailable
. xMove the handset closer to the base.
xSee if any handset is in Privacy Mode.
I can’t register a new handset. xReset the handset (see page 25).
xSee if you have 12 registered handsets.
Answering system problems Possible solutions
The answering system does not
work.
xMake sure the answering system is on.
xMake sure the base is plugged in.
The system won't record
messages.
xSee if
Record Time
is set to
Announce Only
.
xDelete messages (memory may be full).
A handset can't access the
answering system.
xSee if another handset is using the system.
xMake sure the phone is in standby.
My outgoing message is gone. xIf there was a power failure, re-record your
personal outgoing message.
I can’t hear the base speaker. xMake sure call screening is turned on.
xChange the base speaker volume.
Messages are incomplete. xIncrease the
Record Time
.
xDelete messages (memory may be full).
The system keeps recording when
I answer on an extension.
xYou may have to change the line mode.
Contact Customer Service for instructions.
Bluetooth problems Possible solutions
The D3580 won’t pair with
my phone.
xMaking sure your phone is in pairing mode.
xCheck your phone’s manual for instructions on
Bluetooth device pairing.
xMaking sure your phone supports the Bluetooth
hands-free profile.
xChecking the link order for that phone. In rare cases,
some cellular phones may not be linked as the third
or fourth cellular phone.
The D3580 doesn’t ring
when my cellular phone
does.
xMaking sure your phone has Bluetooth turned on.
xMaking sure your phone is in range of the base.
xMaking sure the handset’s ringer is not turned off.
(The base doesn’t ring on cellular calls.)