Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)

Symptom

Suggestion

 

 

The charge LED won't

• Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset)

and wall outlet.

illuminate when the handset is

• Make sure the handset is properly seated in the cradle.

placed in the cradle.

• Make sure the charging contacts on the handset are clean.

 

 

 

The audio sounds weak.

• Move the handset and/or base away from metal objects or appliances and try again.

• Make sure that you are not too far from the base.

 

 

 

 

• Make sure that you are not too far from the base.

 

• Make sure the line is not in use. If an out call is already using a line, you cannot use that line to make

 

another outside call.

Can't make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter and the backup battery and reconnect.

 

• Change the Digital Security Code (see page 15).

 

 

 

• Make sure that you are not too far from the base.

The handset doesn't ring or

• Charge the battery pack in the handset for 10 hours by placing the handset on the base or charging

receive a page.

cradle.

 

• Change the Digital Security Code (see page 15).

 

 

 

• Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones,

Severe noise interference.

alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.

 

• Move to another location or turn off the source of interference.

 

 

[ 8 3 ] T r o u b l e s h o o t i n g

w w w . u n i d e n . c o m

Page 84
Image 84
Uniden ELBT 585 owner manual Troubleshooting, Symptom Suggestion