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Problem Suggestion
My handset does not
ring when I receive
a call.
Other electronic products can caus e interferenc e with your cord less phone. Try inst alling
your phone as far away from the se types of electroni c devices as possible: wire less routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen applian ces and other cordless phones
• Your line cord might be ma lfunctioning. Try installing a new line c ord.
Troubleshooting
My calls fade or cut in
and out while I’m using
my handset.
• Other electronic products can ca use interfere nce with your cor dless phone. Try ins talling
your phone as far away from the se types of electroni c devices as possible: wire less routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen applian ces and other cordless phones
• Microwaves operate on the same f requency as your phon e. It is normal to ex perience static
on your phone while the microwave is runn ing. Do not install this phone in the s ame outlet or
near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different locati on. If this solves the problem, re- locate your phone or modem
farther apart from one anoth er, or use a different surge protector.
• Relocate yo ur phone to a higher locatio n. The phone will get bette r reception not installed in
a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service.