Troubleshooting
Problem | Suggestion |
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The charge light is off.. | • Clean the handset and base charging contact each month using a pencil eraser or cloth.. |
| • Make sure the power and line cords are plugged in correctly and firmly. |
| • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. |
| Allow up to one minute for the handset and base to reset.. |
| • Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual |
| for further instruction.. |
My Caller ID isn’t | • Caller ID is a subscription service.. You must subscribe to this service for this feature to work |
working.. | on your phone.. |
| • Your caller must be calling from an area that supports caller ID.. |
| • Both you and your caller’s telephone companies must use caller ID compatible equipment.. |
My answering | • Make sure system is turned ON (the ON/OFF key is illuminated).. |
machine is not | • Make sure the announce only feature is set to OFF.. |
recording messages.. |
|
I cannot hear recorded | • Using the base volume control, raise the volume to a comfortable listening level.. |
messages.. |
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|
CL is flashing in the | • You need to set the day and time.. Refer to the section(s) on setting day and time in this |
base message display | user’s manual.. |
window.. |
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www.vtechphones.com | 47 |
Additional information
