Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
|
|
The charge/in use LED | • Make sure the AC adapter is plugged into the base and wall outlet. |
won't illuminate when the | • Make sure the handset is properly seated in the base. |
handset is placed in | • Make sure the charging contacts on the handset and base are clean. |
the base. |
|
|
|
The audio sounds weak | • Move the handset and/or base to a different location away from metal |
and/or scratchy. | objects or appliances and try again. |
| • Press delete/channel to help eliminate background noise. |
| • Make sure that you are not too far from the base. |
Can't make or receive calls. • Check both ends of the base telephone line cord.
•Make sure the AC adapter is plugged into the base and wall outlet.
•Disconnect the AC adapter for a few minutes, then reconnect it.
•Change the digital security code (see page 39).
•Make sure that you are not too far from the base.
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