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Apple 2400 manual Troubleshooting

Models: 2400

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5 Troubleshooting

5 Troubleshooting

This chapter provides solutions to some problems that you may encounter while using your Color StyleWriter 2400 printer.

As long as you follow the maintenance instructions in Chapter 4, you’re not likely to have any problems with your Color StyleWriter 2400. The most common source of trouble is faulty software installation. To avoid these problems, follow the software installation instructions in Chapter 1.

WARNING If you have a problem with your Color StyleWriter 2400 printer and nothing presented in this chapter solves it, consult the service and support information that came with your Apple product for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the Color StyleWriter 2400 yourself, any damage you may cause to the printer will not be covered by the limited warranty on your printer. Contact an Apple-authorized dealer or service provider for additional information about this or any other warranty question.

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Apple 2400 manual Troubleshooting

Contents

Color StyleWriter2400 User’s GuideK Apple Computer, Inc Contents 1 Setting Up Your Printer2 Using Your Printer 3 Tips on Paper, Quality, Speed, and Cost4 Maintaining Your Printer Index TroubleshootingUsing Fonts With the Color StyleWriter 2400 Printer Technical InformationCommunications regulation information FCC statementRadio and television interference DOC statement VCCI statementCommunications Regulation Information 1 Setting Up Your Printer Main features of the Color StyleWriterImportant safety instructions Watch for these situations, and if one occurs pull the plug Unpacking the printer 3 Close the printer’s coverSystem requirements Plugging in the printer First, insert theThis light blinks Turning the printer on and offTo turn the printer on and off, press this button This light glowsInstalling the ink cartridge 1 Open the printer by pulling down its front cover3 Raise the bright blue lever on the carrier 7 Peel the orange tape off the print head 8 Slide the ink cartridge straight into its place in the printer10 Chapter Setting Up Your Printer 9 Lower the lever to secure the ink cartridge in place10 Close the printer’s front cover Connecting the printer to your Macintosh Some Macintosh computers have a combined serial port with two icons12 Chapter Loading paper into the sheet feeder 1 Open the printer cover 2 Adjust the internal paper selectorDo not stack paper above this line 3 Close the printer cover4 Load a stack of U.S. letter-size or A4 paper into the sheet feeder Make sure the external paper selector is next to the « iconChecking the print nozzles Installing your printer software If necessary, open the disk iconMore information about the Installer program Special information for PowerBook owners Telling your computer to use the Color StyleWriterWhat’s next? 2 Using Your Printer Insert envelopes this way. Make sure the flap is smoothed flat Loading the sheet feederthe guide is too tight Don’t stack paper above this lineWait while the carrier moves to the center position Special instructions Print materialMaximum 24 ChapterDefining the page setup Printing a document Adjusting color options Color printing quirks Printing while you use your computer Checking your printer’s progress 3 When you finish, click the close boxIn the sharing setup dialog box, make the changes you want Sharing your printer with other usersThen click Setup 1 Select Chooser from the Apple K menuNote You can keep a log even if your printer is not shared Printing on a shared Color StyleWriter Second, if the network has zones, click one to select itConnecting a Color StyleWriter 2400 to a LocalTalk network Type a new name, then click Rename or press Return3 Tips on Paper, Quality, Speed, and Cost Choosing print materialsPlain paper Premium coated paper Glossy paperBack-print film Quality TransparenciesSpeed Cost4 Maintaining Your Printer Replacing ink tanks in the four-color ink cartridge1 Turn on the printer 2 Open the printer’s front cover When to change ink tanksHow to change ink tanks 3 Remove and discard the old ink tank7 Close the printer cover 4 Remove the new ink tank from its packaging5 Remove the plastic cap from the ink tank Don’t let anything touch the openings. The inkHow to find ink cartridges When to replace the black-only ink cartridgeWhen to replace the four-color cartridge Replacing the ink cartridgeHow to replace the ink cartridge After you snap it off, dispose of the cap 6 Remove the bright orange cap from the cartridge’s print head7 Peel the orange tape off the print head 44 Chapter10 Close the printer cover Now you can open any document you want and print it as usual8 Slide the cartridge into its place in the printer Maintaining Your PrinterStoring the ink cartridge you aren’t using 46 ChapterCleaning the outside of the printer Cleaning the inside of the printer5 Troubleshooting Safety precautions Installation is unsuccessfulThe Chooser doesn’t show the Color SW 2400 icon Removing items from your Fonts folder 4 In the Installer dialog box, choose Custom Install Using the Custom Installer2 To start the Installer program, double-click its icon 5 In the Custom Install dialog box, click the first checkboxThe Macintosh doesn’t recognize the Color StyleWriter Text appears in the Geneva font or prints jagged 54 ChapterPaper is jammed Paper or envelopes feed improperlySee the previous section, “Paper Is Jammed.” The lights indicate a problem The Color StyleWriter 2400 won’t print a particular document The printer seems slowMessages appear on your computer screen Images print poorlyColors skip or streak at the bottom of the page Ink smears when rubbed The image is too light or too darkPages leave the printer smeared, blurred, or smudged A page prints off center Text lines up in columns on the screen but not when it printsPrinting appears on only part of the paper Colors don’t look right on the printed pageUnwanted horizontal white lines or stripes appear Cleaning the print head Printing the test page The image prints wavy or distorted Stains appear on printed pagesInk tanks and cartridges run out of ink too quickly General specifications Appendix A Technical InformationReplacement ink tanks for four-color ink cartridge Ink cartridgesStorage environment Power consumptionOperating environment Input electrical requirementsAppendix B Kinds of fontsUsing Fonts With the Color StyleWriter 2400 Printer Bitmapped fonts 72 Appendix BPostScript fonts Using Fonts With the Color StyleWriter 2400 PrinterTrueType fonts 74 Appendix BHow TrueType fonts work with other kinds of fonts QuickDraw GX imaging technologyTrueType and bitmapped fonts Keeping two font versions available 76 Appendix BHow the Macintosh looks for fonts TrueType and PostScript fontsWhere fonts are stored 78 Appendix BSuitcases Using Fonts With the Color StyleWriter 2400 PrinterA font suitcase is a special folder for collections of fonts 80 Appendix B Styled fonts Common questions about fonts What does the term Apple classic fonts mean? What is font substitution? What’s a downloadable font?84 Appendix B If you need to move your printer a long distance, follow these steps Appendix C Packing and Moving the Printer3 Remove the power cord and serial cable 1 Turn off the printer and unplug it5 Close the cover 6 Push the paper support and output tray back inside the printer7 Repack the printer in its original packing material Appendix D Working With ColorSync About ColorSync ColorSync profiles and color-matching methodsIndex Page Page Page Page Page Page 96 Index Y, Z The Apple Publishing System