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Apple 2400 manual Paper is jammed, Paper or envelopes feed improperly

Models: 2400

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Paper is jammed

Paper is jammed

Occasionally a piece of paper may get jammed (stuck) inside the printer during the printing process. To clear a paper jam, follow these steps:

1If necessary, open the printer to see where the jam is.

2Gently pull the paper free.

Paper or envelopes feed improperly

If paper tears, gets skewed, or comes through the printer crumpled, it may not be entering the printer properly. Try the following:

mMake sure you have loaded the paper correctly, paying special attention to both paper selectors.

For instructions on loading paper, see “Loading the Sheet Feeder” in Chapter 2.

mDo not overload the sheet feeder.

The feeder holds up to 15 envelopes or up to 100 sheets of 20-pound paper. If you use heavier paper, fewer sheets will fit in the feeder.

mDo not force paper into the sheet feeder.

Troubleshooting 55

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Apple 2400 manual Paper is jammed, Paper or envelopes feed improperly

Contents

Color StyleWriter2400 User’s GuideK Apple Computer, Inc Contents 1 Setting Up Your Printer2 Using Your Printer 3 Tips on Paper, Quality, Speed, and Cost4 Maintaining Your Printer Troubleshooting Using Fonts With the Color StyleWriter 2400 PrinterIndex Technical InformationCommunications regulation information FCC statementRadio and television interference DOC statement VCCI statementCommunications Regulation Information 1 Setting Up Your Printer Main features of the Color StyleWriterImportant safety instructions Watch for these situations, and if one occurs pull the plug Unpacking the printer 3 Close the printer’s coverSystem requirements Plugging in the printer First, insert theTurning the printer on and off To turn the printer on and off, press this buttonThis light blinks This light glowsInstalling the ink cartridge 1 Open the printer by pulling down its front cover3 Raise the bright blue lever on the carrier 7 Peel the orange tape off the print head 8 Slide the ink cartridge straight into its place in the printer10 Chapter Setting Up Your Printer 9 Lower the lever to secure the ink cartridge in place10 Close the printer’s front cover Connecting the printer to your Macintosh Some Macintosh computers have a combined serial port with two icons12 Chapter Loading paper into the sheet feeder 1 Open the printer cover 2 Adjust the internal paper selector3 Close the printer cover 4 Load a stack of U.S. letter-size or A4 paper into the sheet feederDo not stack paper above this line Make sure the external paper selector is next to the « iconChecking the print nozzles Installing your printer software If necessary, open the disk iconMore information about the Installer program Special information for PowerBook owners Telling your computer to use the Color StyleWriterWhat’s next? 2 Using Your Printer Loading the sheet feeder the guide is too tightInsert envelopes this way. Make sure the flap is smoothed flat Don’t stack paper above this lineWait while the carrier moves to the center position Print material MaximumSpecial instructions 24 ChapterDefining the page setup Printing a document Adjusting color options Color printing quirks Printing while you use your computer Checking your printer’s progress 3 When you finish, click the close boxSharing your printer with other users Then click SetupIn the sharing setup dialog box, make the changes you want 1 Select Chooser from the Apple K menuNote You can keep a log even if your printer is not shared Printing on a shared Color StyleWriter Second, if the network has zones, click one to select itConnecting a Color StyleWriter 2400 to a LocalTalk network Type a new name, then click Rename or press Return3 Tips on Paper, Quality, Speed, and Cost Choosing print materialsPlain paper Premium coated paper Glossy paperBack-print film Quality TransparenciesSpeed Cost4 Maintaining Your Printer Replacing ink tanks in the four-color ink cartridgeWhen to change ink tanks How to change ink tanks1 Turn on the printer 2 Open the printer’s front cover 3 Remove and discard the old ink tank4 Remove the new ink tank from its packaging 5 Remove the plastic cap from the ink tank7 Close the printer cover Don’t let anything touch the openings. The inkWhen to replace the black-only ink cartridge When to replace the four-color cartridgeHow to find ink cartridges Replacing the ink cartridgeHow to replace the ink cartridge 6 Remove the bright orange cap from the cartridge’s print head 7 Peel the orange tape off the print headAfter you snap it off, dispose of the cap 44 ChapterNow you can open any document you want and print it as usual 8 Slide the cartridge into its place in the printer10 Close the printer cover Maintaining Your PrinterStoring the ink cartridge you aren’t using 46 ChapterCleaning the outside of the printer Cleaning the inside of the printer5 Troubleshooting Safety precautions Installation is unsuccessfulThe Chooser doesn’t show the Color SW 2400 icon Removing items from your Fonts folder Using the Custom Installer 2 To start the Installer program, double-click its icon4 In the Installer dialog box, choose Custom Install 5 In the Custom Install dialog box, click the first checkboxThe Macintosh doesn’t recognize the Color StyleWriter Text appears in the Geneva font or prints jagged 54 ChapterPaper is jammed Paper or envelopes feed improperlySee the previous section, “Paper Is Jammed.” The lights indicate a problem The Color StyleWriter 2400 won’t print a particular document The printer seems slowMessages appear on your computer screen Images print poorlyColors skip or streak at the bottom of the page Ink smears when rubbed The image is too light or too darkPages leave the printer smeared, blurred, or smudged Text lines up in columns on the screen but not when it prints Printing appears on only part of the paperA page prints off center Colors don’t look right on the printed pageUnwanted horizontal white lines or stripes appear Cleaning the print head Printing the test page The image prints wavy or distorted Stains appear on printed pagesInk tanks and cartridges run out of ink too quickly General specifications Appendix A Technical InformationReplacement ink tanks for four-color ink cartridge Ink cartridgesPower consumption Operating environmentStorage environment Input electrical requirementsAppendix B Kinds of fontsUsing Fonts With the Color StyleWriter 2400 Printer Bitmapped fonts 72 Appendix BPostScript fonts Using Fonts With the Color StyleWriter 2400 PrinterTrueType fonts 74 Appendix BHow TrueType fonts work with other kinds of fonts QuickDraw GX imaging technologyTrueType and bitmapped fonts Keeping two font versions available 76 Appendix BHow the Macintosh looks for fonts TrueType and PostScript fontsWhere fonts are stored 78 Appendix BSuitcases Using Fonts With the Color StyleWriter 2400 PrinterA font suitcase is a special folder for collections of fonts 80 Appendix B Styled fonts Common questions about fonts What does the term Apple classic fonts mean? What is font substitution? What’s a downloadable font?84 Appendix B Appendix C Packing and Moving the Printer 3 Remove the power cord and serial cableIf you need to move your printer a long distance, follow these steps 1 Turn off the printer and unplug it5 Close the cover 6 Push the paper support and output tray back inside the printer7 Repack the printer in its original packing material Appendix D Working With ColorSync About ColorSync ColorSync profiles and color-matching methodsIndex Page Page Page Page Page Page 96 Index Y, Z The Apple Publishing System