Troubleshooting
If your phone is not performing to your expectations, please try these simple steps f irst.
Symptom |
| Suggestion |
The status LED won´t light | • Make sure the AC adapter is plugged into the base unit and wall outlet. | |
when the handset is placed | • Make sure the handset is properly seated in the base unit. | |
in the base unit. | • Make sure the charging contacts on the handset and base unit are clean. | |
The audio sounds weak | • Press | during a call to help eliminate background noise. |
and/or scratchy. | • Make sure that the base unit antenna is in a ver tical position. | |
| • Move the handset and/or base unit to a dif ferent location away from metal | |
| objects or appliances and try again. | |
| • Make sure that you are not too far from the base. | |
Can´t make or receive calls. | • Check both ends of the base unit telephone line cord. | |
| • Make sure the AC adapter is plugged into the base unit and wall outlet. | |
| • Disconnect the AC adapter for a few minutes, then reconnect it. | |
| • Reset the digital security code (See page 47). | |
| • Make sure | is pressed. |
The handset doesn´t ring | • The battery pack may be weak. Charge the battery on the base unit for | |
or receive a page. | more than 15 hours. | |
| • The handset may be too far away from the base unit. | |
| • Place the base unit away from appliances or metal objects. | |
| • Reset the digital security code (See page 47). | |
The Caller ID/CIDCW does not | • The handset was picked up before the second ring. | |
display. | • The call was placed through a switch board. | |
| • Call your local telephone company to verify your Caller ID service | |
| is current. |
|
| • Charge the handset. | |
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| A D D I T I O N A L I N F O R M AT I O N [ 51 ] |
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A D D I T I O N A L I N F O R M A T I O N
