Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

 

 

 

• Make sure the AC adapter is plugged into the base or the charger (if you have more than one

The charge LED won't illuminate

handset) and wall outlet.

when the handset is placed in

• Make sure the handset is properly seated in the cradle.

the cradle.

• Make sure the charging contacts on the handset and the base or the charger (if you have more

 

than one handset) are clean.

 

 

The audio sounds weak.

• Move the handset and/or base away from metal objects or appliances and try again.

• Make sure that you are not too far from the base.

 

 

 

 

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, and then reconnect it.

Can't make or receive calls.

De-register the handset (see "De-register the Handset" on page 32) and register the handset

(see “Register the Handset" on page 67).

 

 

• Make sure that you are not too far from the base.

 

• Make sure the line is not in use.

 

• If an outside call is already established, you can not make another outside call.

 

 

 

• Charge the batteries in the handset for 15-20 hours by placing the handset on the base or

The handset doesn't ring or

charging cradle.

• Make sure that you are not too far from the base.

receive a page.

De-register the handset (see "De-register the Handset" on page 32) and register the handset

 

 

(see "Register the Handset" on page 67).

 

 

Unavailable appears in

• Make sure that another handset(s) or the base is not in use, and try the phone again.

the display.

• Make sure that you are not too far from the base.

 

 

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Uniden TRU 8885 SERIES owner manual Troubleshooting, Symptom Suggestion