Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion | |
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| • Make sure the AC adapter is plugged into the base or the charger (if you have more than one | |
The charge LED won't illuminate | handset) and wall outlet. | |
when the handset is placed in | • Make sure the handset is properly seated in the cradle. | |
the cradle. | • Make sure the charging contacts on the handset and the base or the charger (if you have more | |
| than one handset) are clean. | |
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The audio sounds weak. | • Move the handset and/or base away from metal objects or appliances and try again. | |
• Make sure that you are not too far from the base. | ||
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| • Check both ends of the base telephone line cord. | |
| • Make sure the AC adapter is plugged into the base and wall outlet. | |
| • Disconnect the AC adapter for a few minutes, and then reconnect it. | |
Can't make or receive calls. | • | |
(see “Register the Handset" on page 67). | ||
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| • Make sure that you are not too far from the base. | |
| • Make sure the line is not in use. | |
| • If an outside call is already established, you can not make another outside call. | |
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| • Charge the batteries in the handset for | |
The handset doesn't ring or | charging cradle. | |
• Make sure that you are not too far from the base. | ||
receive a page. | ||
• | ||
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| (see "Register the Handset" on page 67). | |
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Unavailable appears in | • Make sure that another handset(s) or the base is not in use, and try the phone again. | |
the display. | • Make sure that you are not too far from the base. | |
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