TROUBLE SHOOTING
Unplug stove before performing any maintenance
PROBLEM |
| CAUSE: Too rich air/fuel mixture |
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? Fire burns with a lazy, orange flame |
| 9 Make sure that the manual damper | 9 | Check inside stove and exhaust | ||
and/or fuel builds up in the firepot. |
| slide below the door is pulled out. |
| pipes for blockage. Tap inside | ||
Glass may become dirty. |
| ( in the open position ) |
| walls of firebox, clean behind | ||
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| 9 Make sure glass door is shut and |
| lower access plates (located on | ||
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| the back inside wall, next to the | |||
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| sealed tightly. If not, adjust door |
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| firepot) clean firepot and firebox | |||
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| handle or replace gasket. |
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| vent holes above firebrick panel. | |||
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| 9 Check that exhaust fan is running |
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| and venting properly. If not, check | 9 | Feed rate is too HI for fuel, reduce | ||
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| connection and clean or replace. |
| heat setting. |
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| 9 Moisture content above 15%. |
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| Inadequate | combustion air | ||
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| Allow fuel to dry or mix with wood | 9 | |||
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| pellets. |
| available, | add | outside |
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| combustion air. |
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| (Optional kit 69FAK) |
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? Fire goes out or stove shuts down. |
| CAUSE: Firepot burns out of fuel |
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Fuel may stop feeding. |
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| 9 Hopper empty, refill | 9 | The control board diagnostics will | |||
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| 9 Door is open |
| flash the light above Draft Fan for | ||
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| a Vacuum Switch error and dis- | |||
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| 9 Auger jams. Remove auger and |
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| play a “Err1” for a Hi Limit error. | |||
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| clean. (Auger jams can be a prob- |
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| lem if poor quality fuel is used. Or |
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| excessive fines (sawdust, corn |
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| cobs or husk) are found in hopper. |
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| Auger jams are evident when there |
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| is no fuel delivered. |
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? Fire goes out or stove shuts down. |
| CAUSE: Auger stops turning |
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Fuel may stop feeding. |
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| 9 Auger has come loose. Check to | 9 | Hi limit sensor. Evident when | |||
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| see if auger motor is turning and |
| stove is extremely hot and the | ||
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| auger is not. NOTE: Auger is held |
| PCB displays an “Err1”. Allow | ||
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| to the auger motor by a coupler |
| stove to cool for 1 hour and | ||
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| that is fastened to the auger motor. |
| restart. |
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| Simply slide the auger into the |
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| auger housing and rotate until it | 9 | Vacuum switch tripped. Caused | ||
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| fits into the coupler. |
| by draft fan not running or | ||
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| venting blocked. Check fan, | ||
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| 9 Low limit sensor. If the operating |
| clean or replace. Clean venting | ||
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| temperature is too low the stove |
| of blockage. |
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| will shut down. | 9 | Auger motor not operating. | ||
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| Inspect connection and replace | ||
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| if necessary. |
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NOTE: Negative pressure in a home is a serious issue. All American Harvest appliances should
be installed with the optional fresh air kit (69FAK).
24 | USSC |
