Most probable cause Remedy
There is too much noise, I cannot understand the speaker
Most probable cause Remedy
uMic is no longer recognized by the uDirect 2 with which it was previously paired
Your hearing aid | Reduce the hearing aid |
microphones are set | volume by pressing the |
too loud | uDirect 2 ( ) key until you |
| reach a comfortable level. |
| Place the uMic closer to the |
2 minutes after no device was found, uDirect 2 stops seeking devices to save power
Switch uDirect 2 off. Wait until the red power indicator turns off, then turn device on again
| speakers mouth (20 cm, 8’’). |
| Use the uMic ( ) button to |
| increase the uMic volume |
The uMic rubs against | Make sure the uMic is clipped |
the wearer’s clothing | firmly. Clothing should not |
| cover the uMic |
The settings of your | Please ask your hearing |
hearing aids are not right | healthcare professional to |
| fine tune your hearing aids |
The devices are too far | Bring devices within 1 meter |
away from each other | range and try again |
uMic can be paired to a | Repeat the pairing between |
maximum of 4 different | the devices |
Bluetooth devices |
|
(uDirect 2 can be paired |
|
to 8). If the internal |
|
memory is full, the fifth |
|
pairing will delete the |
|
first pairing |
|
Pairing was never done, | Repeat the pairing between |
or it was manually | the devices |
deleted |
|
The light indicator does not turn solid blue | |
uMic and uDirect 2 are | Repeat the pairing between |
not paired | the devices |
26 | 27 |
