Appendix

Troubleshooting

My display reads

You need to reset the clock (page 21).

power failure.

 

 

 

 

 

"Power failure"

You need to set the answering system clock (page 21).

prompts.

 

 

 

 

 

My caller ID

Caller ID is a subscription service. You must subscribe to

features are not

 

this service from your local telephone company for this

working properly.

 

feature to work on your telephone.

 

The caller may not be calling from an area which supports

 

 

caller ID.

 

Both you and the caller’s telephone companies must use

 

 

equipment which are compatible with caller ID service.

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone lines, you

 

 

must install a DSL filter between the telephone base and

 

 

the telephone wall jack (page 6). The filter will prevent

 

 

noise and caller ID problems caused by DSL interference.

 

 

Please contact your DSL service provider for more

 

 

information about DSL filters.

 

 

 

The system does

Make sure you subscribe to caller ID with call waiting fea-

not receive caller

 

tures services provided by the local telephone company.

ID or the system

The caller may not be calling from an area which sup-

does not display

 

ports caller ID.

caller ID during

Both you and the caller’s telephone companies must use

call waiting.

equipment which are compatible with caller ID service.

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone lines, you

 

 

must install a DSL filter between the telephone base and

 

 

the telephone wall jack (page 6). The filter will prevent

 

 

noise and caller ID problems caused by DSL interference.

 

 

Please contact your DSL service provider for more infor-

 

 

mation about DSL filters.

 

 

 

Common cure

If the telephone is not responding normally, try the

for electronic

 

following (in the order listed):

equipment.

 

1. Disconnect the power to the telephone base.

 

 

2. Wait a few minutes before connecting power to the

 

 

telephone base.

 

 

 

The announce-

When recording the announcement, make sure you

ment message is

 

speak in a normal tone of voice about nine inches from

not clear.

 

the telephone base.

 

Make sure there is no background noise (television, music,

 

 

traffic, etc.) when recording.

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Univex 1856 user manual Power failure