TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

ODS/pilot lights but flame

1. Control knob not fully pressed in

1.

Press in control knob fully

goes out when control knob is

2. Control knob not pressed in

2.

After ODS/pilot lights, keep con-

released

 

long enough

 

trol knob pressed in 30 seconds

 

3.

Equipment shutoff valve not

3.

Fully open equipment shutoff

 

 

fully open

 

valve

 

4.

Thermocouple connection

4.

Hand tighten until snug, then

 

 

loose at control valve

 

tighten 1/4 turn more

 

5.

Pilot flame not touching ther-

5.

A) Contact local natural or

 

 

mocouple, which allows ther-

 

propane/LP gas company

 

 

mocouple to cool, causing

 

 

 

 

pilot flame to go out. This

 

B) Clean ODS/pilot (see

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 20) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

 

ODS/pilot

 

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

8.

On thermostat models, safety

8.

Wait one minute for safety in-

 

 

interlock system has been trig-

 

terlock system to reset. Repeat

 

 

gered

 

ignition operation

 

 

 

 

One or both burners do not light

1. Burner orifice(s) clogged

1.

Clean burner(s) (see Cleaning

after ODS/pilot is lit

 

 

 

and Maintenance, page 20) or

 

 

 

 

replace burner orifice(s)

 

2.

Inlet gas pressure is too low

2.

Contact local natural or pro-

 

3.

Mislocated crossover tube

 

pane/LP gas company

 

3.

Contact qualified service person

 

 

 

 

Delayed ignition of one or both

1. Manifold pressure is too low

1.

Contact local natural or pro-

burners

2.

Burner orifice(s) clogged

 

pane/LP gas company

 

2.

Clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 20) or

 

3.

Mislocated crossover tube

 

replace burner orifice(s)

 

3.

Contact qualified service person

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 20)

 

2.

Damaged burner

 

or replace burner orifice

 

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

Yellow flame in front burner

1. Not enough air

1.

Check burner(s) for dirt

during burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

burner(s) (see Cleaning and

 

2.

Gas regulator defective

 

Maintenance, page 20)

 

2.

Replace gas regulator

 

 

 

 

Slight smoke or odor during

1. Residues from manufacturing

1.

Problem will stop after a few

initial operation

 

processes and logs curing

 

hours of operation

22

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Vanguard Heating VSGF-28PTE, VSGF-28NTE installation manual Maintenance