TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Fireplace produces a whistling 1. Turning control knob to HI
noise when burners are lit | position when burners are |
| cold |
2. | Air in gas line |
3. | Air passageways on fireplace |
| blocked |
4. | Dirty or partially clogged |
| burner orifice(s) |
1.Turn control knob to LO position and let warm up for a minute
2.Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3.Observe minimum installa- tion clearances (see pages 10 through 12)
4.Clean burners (see Cleaning and Maintenance, page 20) or replace burner orifice(s)
White powder residue forming | 1. | When heated, vapors from | 1. | Turn heater off when using |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet |
walls or furniture |
| cleaners, etc. may turn into |
| cleaners, or similar products |
|
| white powder residue |
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Dark residue on logs or inside | 1. | Improper log placement | 1. | Properly locate logs (see In- |
of fireplace | 2. | Drafts or other air currents |
| stalling Logs, page 16) |
Note: After removing all causes | 2. | Eliminate source of drafts | ||
of residue deposits, completely |
| affecting flame pattern |
| around heater |
clean fireplace and appliance | 3. | Air holes at burner inlet | 3. | Clean out air holes at burner |
of all residue before reusing |
| blocked |
| inlet. Periodically repeat as |
appliance | 4. | Burner flame holes blocked |
| needed |
| 4. | Remove blockage | ||
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Fireplace produces a clicking/ | 1. | Metal expanding while heat- | 1. | This is common with most |
ticking noise just after burners |
| ing or contracting while |
| fireplaces. If noise is exces- |
are lit or shut off |
| cooling |
| sive, contact qualified service |
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| person |
www.desatech.com | 23 |
