TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE (AND REMEDY)

No power.

Ensure the AC power cord is connected.

 

The unit is not turned on.

The remote does

Remove any obstacles between the remote and the unit.

not function.

Use the remote near the unit.

 

Point the remote at the remote sensor on the unit.

 

Replace all batteries in the remote with new ones.

DVD

 

 

No sound or only a

Make sure that you've selected DVD mode.

very low-level

The system is in pause mode. Press the PLAY button to return to normal play

sound is heard.

 

mode.

 

Fast forward or fast reverse is performed. Press the PLAY button to return to

 

 

normal play mode.

 

The DTS DVD cannot be decoded to have speaker output.

 

This unit is too hot. Shut off the unit for 30 minutes to allow it to cool down.

No picture

The picture is not clear

Severe hum or noise is heard.

The disc does not play.

TV

Snowy picture, multiple image, picture distorted, picture blurred and noisy sound.

No color of picture.

No picture and sound.

The region number of the disc doesn't match the region number of this unit.

Clean the disc.

The disc is scratched.

Clean the disc.

There is no disc inside ("No Disc" appears on the screen).

Insert the disc correctly with the label side facing up on the disc tray.

Clean the disc.

A non-NTSC disc has been inserted. The unit and disc region number are incom- patible.

Condensation may have formed inside the unit due to a sudden change in tem- perature. Wait about an hour for it to clear and try again.

Check antenna location, direction or connection.

Check the PICTURE SETTING in the TV SETUP MENU.

Not plugged into AC outlet.

Make sure that you've selected TV mode.

Try a new channel to check for possible station trouble.

Make sure the antenna is connected to properly.

Increase the volume.

The antenna is broken.

Check for local interference.

Colored patches of

Magnetic interference from unshielded equipment.

picture.

Turn OFF the unit for 30 minutes, then turn ON again.

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Venturer KLV39120 owner manual Troubleshooting Guide, Symptom Cause and Remedy