Onkyo DV-SP504E Troubleshooting-Continued, No Sound from the HDMI OUT?, No sound?, sionally?

Troubleshooting—Continued

Symptom	Possible cause	Remedy
	No Sound from the HDMI OUT?
	The Digital/HDMI Audio Out setting is set to	Change the Digital/HDMI Audio Out setting to
	Off.	either All or PCM (page 48).
	The DVD player is connected to the DVI jack	You won’t hear any sound from the HDMI OUT if
	on your TV or AV receiver.	your TV or AV receiver only supports DVI.
	The HDMI setting on your TV or AV receiver	Change the HDMI setting on your TV or AV
	is set to DVI.	receiver to HDMI.
	Your TV or AV receiver doesn’t support Dolby	Change the Digital/HDMI Audio Out setting to
	or DTS.	PCM (page 48).
	You’re playing an SACD.	SACD audio is not output by the HDMI OUT
		(page 19).
No sound?
	Your TV or AV receiver doesn’t support	Change the Linear PCM Out setting to Down Sam-
	88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz
		ple On (page 48).
	PCM.
	No Digital Audio Output?
	The Digital/HDMI Audio Out setting is set to	Change the Digital/HDMI Audio Out setting to
	Off.	either All or PCM (page 48).
	Your TV or AV receiver doesn’t support Dolby	Change the Digital/HDMI Audio Out setting to
	or DTS.	PCM (page 48).
	Your TV or AV receiver doesn’t support	Change the Linear PCM Out setting to Down Sam-
	88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz
		ple On (page 48).
	PCM.
The picture distorts occa-	The disc is dirty.	Remove the disc and clean it (page 10).
	You’re using the Fast Forward or Fast Reverse	A little picture distortion may occur when using
sionally?
	function.	these functions. This is normal.
Picture instability or	The DVD player is connected to your TV via a	Connect the DVD player directly to your TV
	VCR or other video equipment whose copy
noise?		(page 20).
	protection system is affecting the picture.
	No disc loaded.	Load a disc (page 28).
	The disc is incompatible.	Load only compatible discs (pages 8, 9).
	The disc is upside down.	Load the disc the correct way up (page 28).
Can’t start playback?	The disc is not centered in the disc tray.	Place the disc in the center of the disc tray
		(page 28).
	The disc is dirty.	Remove the disc and clean it (page 10).
	The disc supports parental lock and the Paren-	Turn off the Parental Lock function (page 53).
	tal Lock function is on.
Can’t watch the	The DVD Priority Contents setting is set to	Set the DVD Priority Contents setting to
DVD-Video material on a
	DVD-AUDIO.	DVD-VIDEO (page 54).
DVD-Audio disc?
Can’t play the multichan-	The SACD Priority Contents setting is not set	Set the SACD Priority Contents setting to Multi ch
nel area of a hybrid
	to Multi ch Area.	Area (page 54).
SACD?
Can’t play MP3 and JPEG	The disc is not ISO 9660 Level 2 format.	Use only ISO 9660 Level 2 format discs (page 9).
discs?	The disc has not been finalized.	Finalize the disc (page 9).
There’s a noise when using	During CD 1-Track Repeat playback, the start	This is not a malfunction.
repeat playback.	of the next track may be heard.

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