Onkyo DV-SP504E instruction manual Troubleshooting-Continued, HDMI Status Mode

Troubleshooting—Continued

■HDMI Status Mode

If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD player’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD player and the connected component.

HDMI connection and HDMI-related settings status

	Displayed ID	Message
	MSG ID 001	Turn the DVD player and the connected component off, then turn them on again. Make sure that
		the connected component is working properly and that the DVD player’s HDMI settings are config-
	MSG ID 015
		ured suitably for that component.
No picture from the HDMI connection
	Displayed ID	Message
	MSG ID 002	The HDMI Output Setting is set to Off. Change it to On (page 43).
	MSG ID 003	The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI
	MSG ID 004	input on the TV or AV receiver is correctly configured to received HDMI.
		Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI.
	MSG ID 005	The connected component may not support HDCP. Make sure the connected component supports
		HDCP.
	MSG ID 006
		Turn the DVD player and the connected component off, then turn them on again.
	MSG ID 007
		The DVD player may be connected to the other component’s DVI jack. Some TVs may not properly
		receive the video output by the DVD player. Also, with a DVI connection, there will be no sound.
	MSG ID 008	The DVD player’s HD Resolution setting is set to 720p or 1080i. If your TV doesn’t support these
		resolutions, select another resolution (page 43).
	MSG ID 009	The connected component may not be receiving the HDMI signal properly.
		Try selecting another resolution on the DVD player (page 43).
No sound from the HDMI connection
	Displayed ID	Message
	MSG ID 010	The DVD player’s Digital/HDMI Audio Out setting is set to Off. Change the setting to All or PCM
		(page 48).
	MSG ID 011	The connected component may not support 96 kHz PCM. Set the DVD player’s Linear PCM Out
	MSG ID 014	setting to Down Sample On (page 48).
	MSG ID 012	The connected component may not support Dolby Digital. Set the DVD player’s Digital/HDMI Audio
	MSG ID 013	Out setting to PCM (page 48).
	MSG ID 016	The connected component may not support DTS. Set the DVD player’s Digital/HDMI Audio Out
	MSG ID 017	setting to PCM (page 48).
	MSG ID 020	Audio from SACDs is not output by the HDMI OUT (page 19).

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