Troubleshooting—Continued

HDMI Status Mode

If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD player’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD player and the connected component.

HDMI connection and HDMI-related settings status

 

Displayed ID

Message

 

 

 

 

MSG ID 001

Turn the DVD player and the connected component off, then turn them on again. Make sure that

 

the connected component is working properly and that the DVD player’s HDMI settings are config-

 

MSG ID 015

 

ured suitably for that component.

 

 

 

 

 

No picture from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 002

The HDMI Output Setting is set to Off. Change it to On (page 43).

 

 

 

 

MSG ID 003

The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI

 

MSG ID 004

input on the TV or AV receiver is correctly configured to received HDMI.

 

 

 

 

 

Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI.

 

MSG ID 005

The connected component may not support HDCP. Make sure the connected component supports

 

HDCP.

 

MSG ID 006

 

Turn the DVD player and the connected component off, then turn them on again.

 

MSG ID 007

 

The DVD player may be connected to the other component’s DVI jack. Some TVs may not properly

 

 

 

 

receive the video output by the DVD player. Also, with a DVI connection, there will be no sound.

 

 

 

 

MSG ID 008

The DVD player’s HD Resolution setting is set to 720p or 1080i. If your TV doesn’t support these

 

resolutions, select another resolution (page 43).

 

 

 

 

 

 

MSG ID 009

The connected component may not be receiving the HDMI signal properly.

 

Try selecting another resolution on the DVD player (page 43).

 

 

 

 

 

No sound from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 010

The DVD player’s Digital/HDMI Audio Out setting is set to Off. Change the setting to All or PCM

 

(page 48).

 

 

 

 

 

 

MSG ID 011

The connected component may not support 96 kHz PCM. Set the DVD player’s Linear PCM Out

 

MSG ID 014

setting to Down Sample On (page 48).

 

 

 

 

MSG ID 012

The connected component may not support Dolby Digital. Set the DVD player’s Digital/HDMI Audio

 

MSG ID 013

Out setting to PCM (page 48).

 

 

 

 

MSG ID 016

The connected component may not support DTS. Set the DVD player’s Digital/HDMI Audio Out

 

MSG ID 017

setting to PCM (page 48).

 

 

 

 

MSG ID 020

Audio from SACDs is not output by the HDMI OUT (page 19).

 

 

 

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Onkyo DV-SP504E instruction manual Hdmi Status Mode, No picture from the Hdmi connection, Displayed ID Message