Onkyo DV-SP504E instruction manual Troubleshooting, Symptom Possible cause Remedy

Troubleshooting

Symptom	Possible cause	Remedy
	The power cord is not connected.	Connect the power cord to a suitable wall outlet
		(page 26).
Can’t turn on the DVD
		Turn off the DVD player, wait five seconds, then try
player?	External interference is affecting the DVD	turning it on again. If that fails, disconnect the
	player’s digital circuitry.	power cord from the wall outlet, wait ten seconds,
		reconnect it, then try turning it on again.
The DVD player turns	The Auto power off function will turn the DVD	The Auto power off function can be turned on or off
itself off when it’s not	player off automatically after 20 minutes of
		as required (page 54).
being used?	inactivity.
	The wrong input source is selected on your TV.	On your TV, select the input to which the DVD
		player is connected.
	The video cable is not connected properly.	Check the video cable and correct as necessary.
	The PAL Output Setting is set wrong for your	Change the PAL Output Setting to suit your TV
	TV.	(page 47).
	The SCART Output Setting is set wrong for	Make sure your TV supports the selected video
	your TV.	output format (page 48).
	No HDMI Video Output?
	The HDMI Output Setting is set to Off.	Try pressing the [HDMI] button on the front panel
		repeatedly to switch the HDMI OUT on, and then
	Your TV doesn’t support HDMI Resolution
		pressing the [RESOLUTION] button repeatedly to
	settings of 720p and 1080i.
		get picture (page 43).
No picture?		If the DVD player is connected to your AV receiver,
	The connected component doesn’t support	try connecting it directly to your TV. It will not
	HDCP.	work if you connect to a component that doesn’t
		support HDCP (page 24).
	No Component Video Output?
	Your TV does not support progressive scan-	Try pressing the [HDMI] button on the front panel
	ning, and the HDMI OUT is on.	repeatedly to switch the HDMI OUT off, and then
	While the HDMI OUT is on, the component	pressing the [RESOLUTION] button repeatedly to
	video output outputs progressive video.	switch to Interlaced (page 43).
	The HDMI Resolution is not set to 480p	Press the [RESOLUTION] button repeatedly to
	(480p/576p).	select 480p (480p/576p) (page 43).
	No S-Video or Composite Video Output?
	The HDMI Resolution is not set to 480p	Try pressing the [RESOLUTION] button on the
	(480p/576p).	front panel repeatedly to get picture (page 19).
	The wrong input source is selected on your	On your hi-fi amp or AV receiver, select the input to
	hi-fi amp or AV receiver.	which the DVD player is connected.
No sound?	The audio cable is not connected properly.	Check the audio cable and correct as necessary.
	Your hi-fi amp or AV receiver is turned off.	Turn on your hi-fi amp or AV receiver.
	Not all of the analog and digital audio outputs	See page 19 for details on how the DVD player out-
	work with all disc types and formats.	puts audio from each output.

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