Onkyo SP504 Troubleshooting-Continued, Can’t select MP3 files?, Can’t play WMA files?, sound?

Troubleshooting—Continued

Symptom	Possible cause	Remedy
	MP3 files without a “.mp3” or “.MP3” file-	Use the correct filename extension (page 9).
	name extension are not recognized.
Can’t select MP3 files?
	The MP3 disc is a multisession disc.	Only files in the first session of a multisession disc
		can be played (page 9).
	WMA files without a “.wma” or “.WMA” file-	Use the correct filename extension (page 9).
Can’t play WMA files?	name extension are not recognized.
	The WMA file’s copyright option is on.	Don’t use the copyright option (page 9).
	JPEG files without a “.jpg” or “.JPG” or
	“.JPEG” filename extension are not recog-	Use the correct filename extension (page 9).
Can’t view JPEG files?	nized.
	The JPEG file is too big.	Use JPEG files that are less than 5 megabytes
		(page 9).
Can’t play a DivX file?	The file is not encoded correctly.	Make sure the DivX file was encoded with DivX
		Version 5, 4, or 3 Home Theater mode.
DivX plays but there’s no	The DVD player may not support the audio	Try re-encoding the file with a supported audio for-
sound?	format.	mat.
Buttons on the DVD player	Power supply voltage fluctuations and other	Turn off the DVD player, wait five seconds, then
		turn it on again. If that doesn’t resolve the issue,
and remote controller	anomalies, such as static electricity, can inter-
		disconnect the power cord from the wall outlet,
don’t work?	fere with normal operation.
		wait ten seconds, reconnect it, then try again.
	There are no batteries in the remote controller.	Install new batteries (page 11).
	The batteries are flat.	Replace with new batteries (page 11).
	The batteries are installed incorrectly.	Check the batteries and correct as necessary
		(page 11).
	You’re not pointing the remote controller at the	Point the remote controller at the DVD player’s
	DVD player’s remote sensor.	remote sensor (page 11).
Buttons on the DVD player
		Use the remote controller closer to the DVD player
work OK but those on the
	You’re too far away from the DVD player.	(page 11). The remote controller has a range of
remote controller don’t?
		approximately 16 ft. (5 meters).
	A strong light source is interfering with the	Make sure that the DVD player is not subjected to
		direct sunshine or inverter-type fluorescent lights.
	DVD player’s remote sensor.
		Relocate if necessary.
	If the DVD player is installed in a cabinet with	Open the doors, or use a cabinet without colored
	colored glass doors, the remote controller may
		glass.
	not work reliably when the doors are closed.

The DVD player contains a microcomputer for signal processing and control functions. In very rare situa- tions, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least ten seconds, and then plug it back in again. Alternatively, press and hold the Stop [] button until “RESET” appears on the display (about 10 seconds).

Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s malfunction. Before you record important data, make sure that the material will be recorded correctly.

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