TROUBLESHOOTING GUIDE
TELEPHONE SOLUTIONS
No dial tone
•Check or repeat installation steps.
•Make sure base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the modular phone jack.
•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.
•The cordless handset may be out of range of the base. Move closer to the base.
•Make sure the battery is properly charged (16 hours).
•Make sure the battery pack is installed correctly.
•Did the handset beep when you pressed the talk/callback button? Did the charge/in use indicator on the base turn on? The battery may need to be charged.
Handset does not ring
•Make sure the handset ringer setting is on and is programmed to HI.
•The cordless handset may be out of range of the base. Move closer to the base.
•You may have too many extension phones on your line. Try unplugging some phones.
•Check for dial tone.
You experience static, noise, or fading in and out
•The cordless handset may be out of range of the base. Move closer to the base.
•Relocate the base. Make sure base is not plugged into an outlet with another household appliance.
•Charge the battery.
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