Verilux VH04WW1 Five Year Limited Warranty, Covered By This Warranty, Additional Warranty Terms

9. Five Year Limited Warranty

ATTENTION! ONCE OPENED, PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED FOR REPAIR OR REPLACEMENT!

Many questions may be answered by visiting www.verilux.com, or you may call our Customer Service Department at 800-786-6850 during normal business hours.

This limited warranty is provided by: Verilux, Inc., 340 Mad River Park, Waitsfield, VT 05673

Covered By This Warranty

Verilux warrants this product when used and maintained in normal household use and in accordance with the Owner’s Manual to be free from original defects in material and workmanship for a period of five years from the date of the original retail purchase (the “Limited Warranty Period”) from Verilux or an authorized Verilux distributor. During the limited warranty period, Verilux, Inc. will, at its option, repair or replace defective parts of this product, at no charge to the customer, to correct any such defects.

Not Covered By This Warranty

This warranty does not cover the brush roll, drive belt, UV-C bulb, motor brushes, wheels or the filters. This warranty does not include any postage, freight, handling, insurance, or delivery fees. This warranty does not cover damage, defect or failure caused by or resulting from accident, external destruction, alteration, modification, abuse, misuse or misapplication of this product. This warranty does not cover damage to the product resulting from return shipping or handling. The use of shipping insurance is recommended to help protect your product.

Additional Warranty Terms

This warranty is non-transferable and may not be assigned. The Limited Warranty Period will not be extended by any replacement or repair performed under this warranty.

THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDEING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED, IN NO EVENT WILL VERILUX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED

IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that very from state to state.

Making A Warranty Claim

Proof of purchase is required for all warranty claims. Return Authorization is required for all returns. To obtain a Return Authorization, please contact the Verilux Customer Service Department at 800-786-6850.

If, during the first five years of ownership, this product fails to operate properly, it should be returned as specified at www.verilux.com/warrantyreplacement or as instructed by a Verilux customer service representative at 800-786-6850.

Due to ongoing improvements, the actual product may have slight variations from the product described in this manual.

Please visit our website at www.verilux.com or call our Customer Service Department at

1-800-786-6850

Representatives are available Monday — Friday, 9 AM — 5 PM Eastern Time

Do not return product for warranty claim without a Return Authorization number. 31