Glossary |
Q
Queuing: The ability of a telephone system to hold calls when all lines are busy until a line becomes available.
R
Recall/flash feature: Provides a fresh dial tone. This can be accomplished by either pressing a special recall feature button or by using a flash which is a signal generated when you depress and then quickly release the hookswitch.
Response messaging: Responding
Ringing line preference: An automatic connection to any outside line ringing at the station when the station handset is taken
S
Saved number redialing: Saving a last manually dialed number for later autodialing.
Subdued
Speed dialing: Autodialing using the keypad buttons. Speed dialing can be station calls (personal and accessed by only one specific user) or system calls (numbers used and accessed by anyone in the system).
System Alarm Reporting: Allows you to view (through the LCD telephone screen) the various system alarms and the stations with which those alarms are associated.
T
TAP: Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash.
Toll Restriction Override (TRO): A method whereby you can dial an assigned code to temporarily remove your station’s extension from its toll restriction status. While toll restriction has been imposed on your station, you will normally not be able to make toll calls.
TRANSFER/CONFERENCE: A fixed feature button that allows you to transfer outside calls and set up conference calls.