Glossary
Automatic Route Selection (ARS)
ARS allows the system to automatically select the least costly line group available to a station to route a call. The system modifies the dialed number, if needed, to match the selected line group. ARS makes routing decisions based entirely upon the programming of the system.
B
Broker’s Call
A feature that allows two simultaneous calls and the ability to alternate between them.
C
Call Forward
Designating another telephone to receive intercom calls nor- mally directed to the user’s telephone
Call Forward Outside System (CFOS)
Allows station users to forward incoming or transferred line calls to telephone numbers outside the system.
Call Park
Placing an active call at a particular telephone in system hold (park orbit) and retrieving it by any telephone.
Call Pick-Up
Answering a call at one telephone when it is ringing at another telephone.
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