Industry Standard Telephone User’s Guide
15. GLOSSARY
A
Account Code
A group of numbers, up to 16 digits in length, entered by sta- tion users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes.
All-Call Paging
Paging through the intercoms of all stations in the system.
Attendant
Also known as the operator; typically, the first person to answer incoming calls and responsible for directing calls to the proper person or department.
Automatic Callback
System will ring a calling telephone when a busy called tele- phone becomes idle.
Automatic Redialing
Turning on a program that automatically redials the last num- ber dialed.
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