Industry Standard Telephone User’s Guide

15. GLOSSARY

A

Account Code

A group of numbers, up to 16 digits in length, entered by sta- tion users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes.

All-Call Paging

Paging through the intercoms of all stations in the system.

Attendant

Also known as the operator; typically, the first person to answer incoming calls and responsible for directing calls to the proper person or department.

Automatic Callback

System will ring a calling telephone when a busy called tele- phone becomes idle.

Automatic Redialing

Turning on a program that automatically redials the last num- ber dialed.

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Vertical Communications DSU II manual Account Code, All-Call Paging, Attendant, Automatic Callback, Automatic Redialing