Line Queuing, Meet-Me Answer | Vertical Communications DSU II

Glossary

Line Queuing

When several telephones share a line and that line is busy, a user can dial a code and hang up to wait for the line to become idle. When the line becomes idle, the user’s telephone will ring.

Meet-Me Answer Page

Any user can dial a code in response to an all-call or zone page and be connected to the paging party in a private conversation.

Messaging

Turning on a telephone lamp to let the user know that a mes- sage awaits pickup and leaving a message on the display of a telephone that gives information on you status.

Night Transfer

Transferring incoming calls to a particular station(s) for off- hour answering.

Operator Station

Also known as the attendant station, this system station is pro- grammed to ring when users dial the operator; usually consid- ered the central message desk of the system although multiple attendant stations are possible.

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Vertical Communications DSU II manual Line Queuing, Meet-Me Answer, Messaging, Night Transfer, Operator Station

Contents

Industry Standard Telephone IST Station User’s Guide Page Transferring Outside Calls Making a Paging Announcement Flashing the Hookswitch Introduction Answering Calls Using Call PickupUsing Night Mode Answering a Call To access an intercom line Using Prime Line PreferenceUsing Prime Intercom Making Calls To cancel queuing To access outside line using line group featureLine Group Access Codes To queue for a busy line group Using Last Number Redial To redial the last number that you dialed at your telephone Using Speed Dialing To program personal speed dial numbers To dial personal speed dial numbers To dial system speed dial numbers To store an intercom number as a speed dial number Holding Calls To park a call Using Call ParkHold Recall Feature To retrieve a parked call Using Screened Transfer Using Unscreened TransferTransferring Outside Calls To do a quick unscreened transfer to intercom or tie line If station is busy or the user does not answer Conferencing Stations To conference between yourself and two outside parties Using Broker’s Call Using the Messaging Feature Using Message Waiting ControlTo retrieve a message at an alerted station Using LCD Messaging To turn LCD messaging onTo turn LCD messaging off Using RECALL/FLASH Making a Paging Announcement Using External PagingUsing All-Call and Zone Paging To page over an external public address system Using Meet-Me To reply to a meet-me Forwarding Calls To cancel call forwarding Call Forward Outside System CfosTo activate Cfos for an IST telephone To De-Activate Cfos Using the Tracker Paging System To track a called party after receiving a ring-no answerTo track a called party without first calling them To retrieve a call that you parked using the Tracker option Responding To Tracker Pager CallsIf you receive a parked call message on your Tracker pager To disable or enable a Tracker pager at your station To cancel the camp-on activity at any time Camping on AT a StationCamping On To An Idle Station To camp on at any busy station To cancel automatic callback before camp recall occursCamping On To a Busy Station To answer callback ring To activate call waiting when you hear a busy signal Initiate Call Waiting At a Busy StationTo camp on at a station with a Do Not Disturb condition set To cancel call waiting Line Call WaitingTo answer a call-waiting tone Camping On At a Station Quick Reference Guide Quick Reference Guide Attendant Account CodeAll-Call Paging Automatic Callback Call Forward Automatic Route Selection ARSBroker’s Call Call Forward Outside System Cfos Call Transfer Class of Service COS ProgrammingDirect Inward System Access Disa Caller ID Do-Not-Disturb HookswitchDirect Inward Dialing did Dual Tone Multiple Frequency Dtmf Keypad Industry Standard Telephone ISTIntercom Last Number Redialing Messaging Line QueuingMeet-Me Answer Night Transfer Prime Line Pulse/Tone SwitchingPaging Privacy Saved Number Redialing Service ObservingRinging Line Preference Screened Call Transfer TAP Flash/Recall Station Message Detail Accounting SmdaSystem Speed Dial Toll Restriction Unscreened Call Transfer Unsupervised ConferenceZone Paging September Comdial Index-1 Index-2 Comdial September