Vertical Communications Scout Telephone Recording Announcements

Recording Announcements

•To record the announcements for your group, press the Mn

(menu) Interactive button from the idle display.

This is the supervisor’s menu display. All supervisor features are

accessible through this display.

•Press the Ms (msg) Interactive button. The system will then call

the digital voice announcer to access a voice port. Once a voice

port is available, the following display is shown.

Indicates how much time is currently available for recording.

Clear all messages or choose a specific message to record.

6 Supervisor’s User Guide for the Scout Telephone

GCA70-345 QuickQ

Wt: >T

Ms Rp Ag

Free: 000s

RtCrQt

Msg #: ____

RtCrQt

After2 seconds

Contents

Main Page Contents Page The Scout Telephone for Supervisors Description of the Display (Idle Display) 2 Supervisors User Guide for the Scout Telephone Quick Q Group 01 ByHpLg Signing-in to QuickQ Page Changing the Mode of Operation Recording Announcements 6 Supervisors User Guide for the Scout Telephone Supervisors User Guide for the Scout Telephone 7 8 Supervisors User Guide for the Scout Telephone Viewing Current Reports Supervisors User Guide for the Scout Telephone 9 Monitoring Agents 10 Supervisors User Guide for the Scout Telephone Responding to Help Supervisors User Guide for the Scout Telephone 11 12 Supervisors User Guide for the Scout Telephone Receiving ACD Calls Placing Outgoing Calls Supervisors User Guide for the Scout Telephone 13 Transferring an ACD Call Assigning an Account Code 14 Supervisors User Guide for the Scout Telephone Things to Remember Log-in Procedure Supervisors User Guide for the Scout Telephone 15 Responding to Request for Help Supervisors Menu Supervisors User Guide for the Scout Telephone 17 SnSeQt Le SnSeQt