Things to Remember
•If your display is blank, your telephone is either not logged-in, or
the QuickQ is suspended. Press the QuickQ button to resume.
•The agent cannot log out if he or she is the last one in the group to
answer. To log out after answering last, the agent must change the
mode of operation to Night or Special and then log out.
•If you choose to accept ACD calls, be sure to log out or press the
menu Interactive button to make your station busy when you
leave your desk or when you are unable to answer ACD calls.
Log-in Procedure

Supervisor’s User Guide for the Scout Telephone 15

QuickQ GCA70-345
Welcome QuickQ
Exitfrom QuickQ
Ys No
LogProcedure
InCnOt
GroupMode ?
Dy Nt Sp
AnswerCall ?
Ys No
Group1 : Dy
Mn Md Lg
Password:____
Rt Qt
AgentID:
Rt Qt