Vidikron 30ET manual Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the Vision 30. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The projector does not turn on.	•	The Vision 30 is not	• Ensure that the Vision 30 is
		plugged in or the AC outlet		plugged in and that the AC
		is not active.		outlet is active.
	• The main power switch (at		• Turn on the power switch.
		the rear of the projector) is
		off.
	• Lamp cover is not securely		• Securely attach the lamp
		attached.		cover.
The projector does not turn	•	The projector will not turn	• Wait until the Vision 30
back on after it was powered		on for two minutes after		completes its cool-down
off.		power-off, to protect the		(POWER LED lights solid
		lamp.		orange).
The remote control does not	•	The batteries have run out.	•	Replace the batteries.
work correctly.
The projector is on and OSD	•	Incorrect source selection.	• Select the correct source.
menus appear, but there is no	•	Source component is not	• Turn on the source.
video image on-screen.		turned on.
	•	Source component is	•	Check cable connection
		connected incorrectly or		from source component to
		not at all.		projector.
A projected image from a DVD	•	DVD player is connected to	• Turn off progressive scan
is split or otherwise scrambled.		the Component input and		on the DVD player.
		set to progressive scan
		mode.
Image is blurred.	•	The lens is not correctly	• Adjust the focus by turning
		focused.		the focus ring.
Image is too bright and/or	•	Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.
Image appears “washed out”	•	Brightness is set too high.	•	Lower the brightness
and/or dark areas appear too				setting.
bright.
Colors in the image are	•	The Red/Pr, Green/Y or	• Ensure that the source
swapped; for example, reds		Blue/Pb outputs from the		outputs are connected to
appear blue or vice versa.		source are connected to the		the correct Vision 30 input.
		wrong inputs on the Vision
		30.
TEMP and LAMP LEDs are both	•	The lamp cover is open.	• Close the lamp cover.
flashing red.	•	Fans are not working	•	Please contact your
		properly.		Vidikron dealer for
				assistance.

54 Vidikron Vision 30 Series Owner’s Operating Manual