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Other Information

Problem

Possible Solution

Remote control unit does

• Make sure the directions of batteries are inserted correctly

not operate

referring to the user guide.

 

• Batteries could be weak or dead. Replace with new batteries.

 

• Is a fluorescent light illuminated near the remote control

 

sensor?

 

• The path of the remote control beam may be blocked. Make

 

sure the path is clear and that the remote control is aimed at

 

the remote control sensor on the TV.

 

• Press the POWER button on the remote control to see if you

 

can turn on the TV.

 

• Press MENU button on the remote control to see if there is a

 

MENU shown on the screen.

 

• Press only one button at a time and it is the correct one for

 

the operation you want to perform.

 

 

Unit cannot be operated

• External influences such as lightning or static electricity may

 

cause improper operation. In this case, operate the unit after

 

first turning on the power of the LCD TV and the AVC

 

System, or unplug the AC cord for 1 to 2 minutes, then

 

replug again.

Power is cut off suddenly • Is the sleep timer set in advance?

Is there no signal in PC mode or HDMI mode?

The internal temperature of the unit has increased. Remove any objects blocking the vent or clean as necessary.

No CATV reception (or no • Is the AIR/CABLE option set correctly? Please set the AIR/

reception above CH13) CABLE option to CABLE referring to the user guide.

CATV is connected improperly or not connected; please check all the CATV connections.

The cable TV service is interrupted; please contact your cable operator.

Picture is cut off/with • Is the image positioned correctly?

sidebar screen• Are screen mode adjustments such as picture size set correctly?

Press WIDE button repeatedly on the remote control to see if you can get the picture you prefer.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic

48

N5230p

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ViewSonic VS12117-1M warranty Remote control unit does, Not operate, Unit cannot be operated