Troubleshooting
Problem | Possible Cause and/or Remedy |
Oven will not function. | Oven is not connected to electrical power: |
| Have electrician check power circuit breaker, |
| wiring, and fuses. |
|
|
Broil does not work. | HI/LO setting has not been set using “UP” |
| or “DOWN” button. |
|
|
Oven light will not work. | Light bulb is burned out. |
| Oven is not connected to power. |
|
|
Service codes appear in | Disconnect electrical supply to the oven |
digital display. | and call an authorized servicer. |
|
|
Strong odor and/or smoke | This is normal burn off of insulation and |
is noticed first few times | protective oils in oven. This will go away |
oven is used. | after using oven a few times. |
|
|
Product Care
Service Information
If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
Have the following information readily available.
•Model number
•Serial number
•Date purchased
•Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for your range can be found by opening door and looking under the control panel.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
KEEP THIS MANUAL FOR FUTURE REFERENCE.
Product Care
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