B. Frequently asked questions

Q. What if I forget my password?

A. Every access to NetworKam needs authentication. If you are not a permitted user, you may view the images or control the camera as long as the demo account is opened. The demo account user may use username as “demo” without any password to access limited features. If you are one of the managed users, you have to ask the administrators for the password. If you are the administrator, there is no way to recover the root password. The only way to regain access to NetworKam is to utilize the clear button on the front panel to restore the factory settings and reinstall it.

Q. Why can I not watch video from NetworKam after it is authenticated? A. There are many possible scenarios regarding this problem,

1.If you have just installed NetworKam and are unable to watch the video, check if the video input is enabled and the video modulation in Configuration page.

2.If NetworKam is well installed and you are accessing NetworKam for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of the plug-in.

3.If the problem still exists after adjusting, the current users may be over the system allows.

4.In case that you use demo account, the video may be protected from the public by the administrator.

Q.What is the plug-in for?

A.The plug-in provided by NetworKam is used to display motion pictures on Internet Explorer. If your system does not allow installation of any plug-in software, the security level of web browser may need to be lowered. It is recommended that you consult your network supervisor in your office regarding the adjustment of the security level.

Q.Why is the timestamp different from the system time of my PC or notebook?

A.The timestamp is based on the system time of NetworKam. It is maintained by a real-time clock inside and automatically synchronizes with the time server if NetworKam is connected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting.

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Vivotek IP2111, IP2121 user manual Frequently asked questions

IP2111, IP2121 specifications

Vivotek, a renowned leader in the IP surveillance industry, has a diverse range of IP cameras designed for various security applications. Among these, the Vivotek IP2121 and IP2111 stand out due to their advanced features, robust technologies, and reliable characteristics.

The Vivotek IP2121 and IP2111 are both designed for high-quality video surveillance. The IP2121 features a 1-Megapixel sensor capable of delivering stunningly clear images with a resolution of 1280 x 800 pixels. This ensures that every detail is captured, whether during the day or night. On the other hand, the IP2111 is equipped with a similar sensor but focuses on delivering a more compact and cost-effective solution for users who require less intensive surveillance needs. Both models support H.264 compression technology, which significantly reduces file sizes without compromising image quality, thereby optimizing bandwidth usage and storage space.

One of the important aspects of both cameras is their superior low-light performance. The Vivotek IP2121 is designed with a day/night function, which automatically switches from color to monochrome mode when light levels drop, ensuring clear images even in challenging lighting conditions. This feature is complemented by WDR (Wide Dynamic Range) technology, which enhances image quality in scenes with high contrast between light and shadow.

Both models boast a weather-proof IP66 rating, making them suitable for outdoor installations. This feature protects the cameras against rain, dust, and other harsh environmental conditions. The cameras are also powered over Ethernet (PoE), allowing for easy installation without the need for additional power supplies.

In terms of monitoring capabilities, the Vivotek IP2121 and IP2111 support multiple streaming formats, ensuring compatibility with various video management systems (VMS). They come with built-in motion detection capabilities, which can trigger alerts and notifications when suspicious movement is detected.

The user-friendly interface of Vivotek's software ensures that setting up and managing the cameras is straightforward. These features, coupled with the ability to easily integrate with other Vivotek devices, provides a comprehensive surveillance solution.

Overall, the Vivotek IP2121 and IP2111 represent reliable choices for users seeking efficient, high-quality surveillance systems that combine advanced technology with durability, making them perfect for both residential and commercial applications.