B. Frequently asked questions
Q. What if I forget my password?
A. Every access to NetworKam needs authentication. If you are not a permitted user, you may view the images or control the camera as long as the demo account is opened. The demo account user may use username as “demo” without any password to access limited features. If you are one of the managed users, you have to ask the administrators for the password. If you are the administrator, there is no way to recover the root password. The only way to regain access to NetworKam is to utilize the clear button on the front panel to restore the factory settings and reinstall it.
Q. Why can I not watch video from NetworKam after it is authenticated? A. There are many possible scenarios regarding this problem,
1.If you have just installed NetworKam and are unable to watch the video, check if the video input is enabled and the video modulation in Configuration page.
2.If NetworKam is well installed and you are accessing NetworKam for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of the
3.If the problem still exists after adjusting, the current users may be over the system allows.
4.In case that you use demo account, the video may be protected from the public by the administrator.
Q.What is the
A.The
Q.Why is the timestamp different from the system time of my PC or notebook?
A.The timestamp is based on the system time of NetworKam. It is maintained by a
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