Vivotek PZ6114/PZ6124 manual Appendix, Troubleshooting

Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color
During self-diagnostic after power on	Blink in interchanged green and red
Ethernet signal is lost	Red LED is off till Ethernet is detected
Before network is setup	Steady green till IP address is confirmed
After network is setup	Blink green every second
Any hardware failure	Other patterns

Reset and Restore

At the left side of the camera there is a button hidden in the pinhole as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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