Manuals / DirecTV / TV and Video / DVR

DirecTV DVR120, DVR40 manual Parental Controls Troubleshooting, Satellite Troubleshooting

Models: DVR40 DVR120

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T r o u b l e s h o o t i n g

Troubleshooting

Parental Controls Troubleshooting

This screen provides a brief description of how to use Parental Controls. Use CHAN UP/

DOWN to see all of the text on the screen.

Phone Troubleshooting

This screen provides tips to help you troubleshoot problems with your phone connection.

Use CHAN UP/DOWN to see all of the text on the screen.

Satellite Troubleshooting

This screen provides basic information about connections to your satellite dish antenna and dual tuner, and has some troubleshooting steps. Use CHAN UP/DOWN to see all of the text on the screen.

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DIRECTV Central Messages and Setup Recorder & Phone Setup Troubleshooting

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DirecTV DVR120, DVR40 manual Parental Controls Troubleshooting, Satellite Troubleshooting

Contents

Users Guide Glossary of Icons Welcome to Directv Product Registration Welcome to the Directv family Table of Contents Finding and Recording Programs Warranty and Specifications TroubleshootingVii Using this GuideViii Getting StartedConnecting A p t e r OverviewConnecting a Dual LNB or a Multi-Satellite Dish Antenna Connecting to a Phone LineBefore You Begin F o r e Y o u B e g i nCaring for your Directv DVR Useful Terms Satellite Dish Antennas-Types and TermsE f u l T e r m s Cables and Connections Video, Audio, and Electronics Equipment and Terms N n e c t i n g Contains one of each Some setups Following Cables and AccessoriesB l e s a n d a c c e s s o r i e s These are the basics See page 10 to chooseAudio and Video Cables Setup ExamplesT u p E x a m p l e s Setup ExamplesDirectv DVR To switch between watching Directv programming Example 2 DVR with VCR Example 2 DVR with VCR Example 3 DVR Only Example 3 DVR Only Example 4 DVR, VCR, Antenna or Cable, and Multiple Input TV Multiple input means the TV has Directv DVR T u p E x a m p l e s N n e c t i n g Overview Satellite Dish Guided Setup Activate Phone Setup Guided SetupI d e d S e t u p Using the Remote ControlSatellite Dish Guided Setup T e l l i t eS h G u i d e d S e t u p Transponder is a piece of radio equipment on a satellite. T e l l i t e D i s h G u i d e d S e t u p I d e d S e t u p What does DIRECTV DVR with TiVo service provide? ActivateT i v a t e Phone Setup O n e S e t u p I d e d S e t u p Basics in 5 Short Tours Tour 1 Play with Live TV U r 1 P l a y w i t h L i v e T Status BarChannel Banner Changing Channels Tour 2 Directv Advanced Program GuideScheduling a Recording Making a List of Favorite ChannelsU r 2 D I R E C T V a d v a n c e d P r o g r a m G u i d e Using Your Channel ListSearch by Title Tour 3 Find and Record Your Favorite ProgramsPay Per View Showcases Tour 4 Search for New ProgramsTiVo Suggestions Thumbs Up and Thumbs Down U r 4 S e a r c h f o r N e w P r o g r a m sTour 5 Now Playing List O l T h i n g s Y o u C a n D o Cool Things You Can DoE B a s i c s i n 5 S h o r t T o u r s Watching Live TV T c h i n g L i v e T Let’s GoT ’ s G o Recording a Live ProgramDirectv Advanced Program Guide R E C T V a d v a n c e d P r o g r a m G u i d e Grid GuideCustomizing the Guide A n n e l B a n n e r Channel BannerInstant Replay button has many uses but one of the most Play with Live TVA t u s B a r Status BarMusic Channels A n d b y StandbyT c h i n g L i v e T Finding Recording Programs Now Playing List Recording Programs The BasicsPlay or Resume playing Stop Recording Delete NowGetting a Season Pass C o r d i n g P r o g r a m s T h e B a s i c sTo change the priority order Setting Recording OptionsTo set Recording Options N d i n g a n d R e c o r d i n g P r o g r a m s Program Information Screen N d i n g a n d R e c o r d i n g P r o g r a m s Per view event does not Reviewing the To Do ListView Recording History Saving Programs to a VCRPreparing for Save to VCR Using Save to VCR Stopping Save to VCRTo resume saving the program Help me find new programs Finding Programs to RecordL r e a d y K n o w W h a t I W a n t t o R e c o r d Already Know What I Want to RecordBrowse by Time Record by Time/ChannelBrowse by Channel Manually Record by Time or Channel Know What I Like Try a WishListN o w W h a t I L i k e Can a WishList Do More Than Search? Creating a WishList N d i n g a n d R e c o r d i n g P r o g r a m s Tips for entering keywords If you create an auto-recording WishList with the category Browsing, Recording, and Editing WishList SearchesHelp Me Find New Programs L p M e F i n d N e w P r o g r a m sTiVo Suggestions Directv Central Showcases Directv Central Showcases N d i n g a n d R e c o r d i n g P r o g r a m s Messages and Setup Messages from Directv R c h a s e s PurchasesPay Per View R c h a s e s S s a g e s a n d S e t u p My Preferences To set up a custom channel listCustomize Channels P r e f e r e n c e sParental Controls To turn on Parental Controls and define a password To temporarily turn off Parental ControlsAuto Re-lock Option Rating Settings for TV and Movies To turn off Auto Re-lockTo set Rating Limits for TV and Movies To set Rating Limits for Specific TV Content Motion Picture Association of America ratings for movies Channel Lock for Live TV To change the Password Audio OptionsTo turn off Parental Controls TiVo Suggestions TV Aspect Ratio Recorder & Phone Setup Satellite Dish SetupC o r d e r & P h o n e S e t u p 100 Phone Connection Phone Dialing Options 103 Remote Control Setup Phone TroubleshootingReplace Access Card Time Zone/Daylight SavingsSystem Test System Information Troubleshooting TroubleshootingParental Controls Troubleshooting Satellite TroubleshootingRestart or Reset System Programming Remote Control Introduction Using the Remote with a TV and A/V Stereo SystemGo to the Remote Control Setup screen Prepare the remote controlSelect the brand of your device 112 Performing a Code Search113 Resetting the Programmable Buttons T t i n g a R e m o t e a d d r e s s Setting a Remote Address116 139 TroubleshootingContacting Customer Care For questions about your Directv programming or DVR serviceFor questions about your RCA DVR Websites 118Questions About Installation E s t i o n s a b o u t InstallationDo not see the Welcome screen How do I see what’s on TV on every channel? Questions About Live TV Including Satellite SignalHow long can I pause live TV? How far back can I rewind live TV?When does the DVR get program data? How do I know if I’m watching live or delayed TV?Can I watch TV while a program is recording? 121Can’t tune to one of my channels How do I get back to the last channel I was watching?Can’t use the Favorite Channels channel list 122123 Audio and video are out of sync My DVR was working, but now the picture does not move124 Can I record multiple programs simultaneously? Questions About Pick Programs to Record126 How do I cancel a recording?127 Can I save a program from the Now Playing List to my VCR?128 129 Programs, the DVR says there isn’t room130 Questions About Parental Controls E s t i o n s a b o u t P a r e n t a l C o n t r o l sMy Parental Controls are not working How long does the daily call to the DVR service take? My DVR is not making the daily call to the DVR serviceQuestions About the DVR’s Phone Calls 133 E s t i o n s a b o u t t h e D V R ’ s P h o n e C a l l s134 Does the DVR service phone call each day cost me any money?E s t i o n s a b o u t a u d i o Questions About AudioCan’t select an alternate audio track Programs are playing in the wrong languageQuestions About Pay Per View How do I cancel a pay per view purchase?How do I record a pay per view event? Can’t order a pay per view programE s t i o n s a b o u t P a y P e r V i e w Can’t find the station of a pay per view program I ordered137 Questions About the Remote Control My remote control doesn’t work with my televisionMy remote control doesn’t work with my DVR Will my DVR still work without the DVR service? Questions About the Directv DVR with TiVo Service140 TiVo Suggestions isn’t making accurate suggestions for meWarranty Specifications For HOW Long After Your Purchase Limited Warranty143 Limited WarrantyFCC Information 145 C I n f o r m a t i o nSpecifications 147 Specification sSafety Instructions 149 F e t y I n s t r u c t i o n s150 Example of Proper Antenna GroundingBack Panel Reference Back Panel Reference P e n d i x a152 153 C k P a n e l R e f e r e n c e154 GNU General Public License P e n d i x B GNU General Public LicensePreamble 156157 U G e n e r a l P u b l i c L i c e n s e158 159 No Warranty160 How to Apply These Terms to Your New ProgramsIndex 162 D e163 Phone Troubleshooting 132 Program Guide164