Manuals / DirecTV / TV and Video / DVR

DirecTV DVR40 Questions About the Remote Control, My remote control doesn’t work with my DVR

Models: DVR40 DVR120

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C h a p t e r 8	T r o u b l e s h o o t i n g

Questions About the Remote Control

My remote control doesn’t work with my television.

•You need to program the DVR’s remote control to control some functions of your television or audio/visual equipment. See page 109.

My remote control doesn’t work with my DVR.

•Your remote control’s batteries may be weak. If its batteries are weak, the red light on the end of the remote control will not flash when you press buttons.

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DirecTV DVR40, DVR120 manual Questions About the Remote Control, My remote control doesn’t work with my television

Contents

Users Guide Glossary of Icons Welcome to Directv Product Registration Welcome to the Directv family Table of Contents Finding and Recording Programs Troubleshooting Warranty and SpecificationsUsing this Guide ViiGetting Started ViiiConnecting Overview A p t e rConnecting to a Phone Line Connecting a Dual LNB or a Multi-Satellite Dish AntennaBefore You Begin F o r e Y o u B e g i nCaring for your Directv DVR Satellite Dish Antennas-Types and Terms Useful TermsE f u l T e r m s Cables and Connections Video, Audio, and Electronics Equipment and Terms N n e c t i n g Cables and Accessories Contains one of each Some setups FollowingB l e s a n d a c c e s s o r i e s These are the basics See page 10 to chooseSetup Examples Audio and Video CablesSetup Examples T u p E x a m p l e sDirectv DVR To switch between watching Directv programming Example 2 DVR with VCR Example 2 DVR with VCR Example 3 DVR Only Example 3 DVR Only Example 4 DVR, VCR, Antenna or Cable, and Multiple Input TV Multiple input means the TV has Directv DVR T u p E x a m p l e s N n e c t i n g Guided Setup Overview Satellite Dish Guided Setup Activate Phone SetupUsing the Remote Control I d e d S e t u pT e l l i t e Satellite Dish Guided SetupS h G u i d e d S e t u p Transponder is a piece of radio equipment on a satellite. T e l l i t e D i s h G u i d e d S e t u p I d e d S e t u p Activate What does DIRECTV DVR with TiVo service provide?T i v a t e Phone Setup O n e S e t u p I d e d S e t u p Basics in 5 Short Tours Tour 1 Play with Live TV Status Bar U r 1 P l a y w i t h L i v e TChannel Banner Tour 2 Directv Advanced Program Guide Changing ChannelsScheduling a Recording Making a List of Favorite ChannelsUsing Your Channel List U r 2 D I R E C T V a d v a n c e d P r o g r a m G u i d eTour 3 Find and Record Your Favorite Programs Search by TitlePay Per View Tour 4 Search for New Programs ShowcasesU r 4 S e a r c h f o r N e w P r o g r a m s TiVo Suggestions Thumbs Up and Thumbs DownTour 5 Now Playing List Cool Things You Can Do O l T h i n g s Y o u C a n D oE B a s i c s i n 5 S h o r t T o u r s Watching Live TV Let’s Go T c h i n g L i v e TRecording a Live Program T ’ s G oDirectv Advanced Program Guide Grid Guide R E C T V a d v a n c e d P r o g r a m G u i d eCustomizing the Guide Channel Banner A n n e l B a n n e rPlay with Live TV Instant Replay button has many uses but one of the mostStatus Bar A t u s B a rMusic Channels Standby A n d b yT c h i n g L i v e T Finding Recording Programs Recording Programs The Basics Now Playing ListPlay or Resume playing Stop Recording Delete NowC o r d i n g P r o g r a m s T h e B a s i c s Getting a Season PassSetting Recording Options To change the priority orderTo set Recording Options N d i n g a n d R e c o r d i n g P r o g r a m s Program Information Screen N d i n g a n d R e c o r d i n g P r o g r a m s Reviewing the To Do List Per view event does notSaving Programs to a VCR View Recording HistoryPreparing for Save to VCR Stopping Save to VCR Using Save to VCRTo resume saving the program Finding Programs to Record Help me find new programsAlready Know What I Want to Record L r e a d y K n o w W h a t I W a n t t o R e c o r dRecord by Time/Channel Browse by TimeBrowse by Channel Manually Record by Time or Channel Try a WishList Know What I LikeN o w W h a t I L i k e Can a WishList Do More Than Search? Creating a WishList N d i n g a n d R e c o r d i n g P r o g r a m s Tips for entering keywords Browsing, Recording, and Editing WishList Searches If you create an auto-recording WishList with the categoryL p M e F i n d N e w P r o g r a m s Help Me Find New ProgramsTiVo Suggestions Directv Central Showcases Directv Central Showcases N d i n g a n d R e c o r d i n g P r o g r a m s Messages and Setup Messages from Directv Purchases R c h a s e sPay Per View R c h a s e s S s a g e s a n d S e t u p To set up a custom channel list My PreferencesCustomize Channels P r e f e r e n c e sParental Controls To temporarily turn off Parental Controls To turn on Parental Controls and define a passwordAuto Re-lock Option To turn off Auto Re-lock Rating Settings for TV and MoviesTo set Rating Limits for TV and Movies To set Rating Limits for Specific TV Content Motion Picture Association of America ratings for movies Channel Lock for Live TV Audio Options To change the PasswordTo turn off Parental Controls TiVo Suggestions TV Aspect Ratio Satellite Dish Setup Recorder & Phone SetupC o r d e r & P h o n e S e t u p 100 Phone Connection Phone Dialing Options 103 Phone Troubleshooting Remote Control SetupTime Zone/Daylight Savings Replace Access CardSystem Test System Information Troubleshooting TroubleshootingParental Controls Troubleshooting Satellite TroubleshootingRestart or Reset System Programming Remote Control Using the Remote with a TV and A/V Stereo System IntroductionPrepare the remote control Go to the Remote Control Setup screenSelect the brand of your device Performing a Code Search 112113 Resetting the Programmable Buttons Setting a Remote Address T t i n g a R e m o t e a d d r e s s116 Troubleshooting 139For questions about your Directv programming or DVR service Contacting Customer CareFor questions about your RCA DVR Websites 118E s t i o n s a b o u t Installation Questions About InstallationDo not see the Welcome screen Questions About Live TV Including Satellite Signal How do I see what’s on TV on every channel?How long can I pause live TV? How far back can I rewind live TV?How do I know if I’m watching live or delayed TV? When does the DVR get program data?Can I watch TV while a program is recording? 121How do I get back to the last channel I was watching? Can’t tune to one of my channelsCan’t use the Favorite Channels channel list 122123 My DVR was working, but now the picture does not move Audio and video are out of sync124 Questions About Pick Programs to Record Can I record multiple programs simultaneously?How do I cancel a recording? 126Can I save a program from the Now Playing List to my VCR? 127128 Programs, the DVR says there isn’t room 129130 E s t i o n s a b o u t P a r e n t a l C o n t r o l s Questions About Parental ControlsMy Parental Controls are not working My DVR is not making the daily call to the DVR service How long does the daily call to the DVR service take?Questions About the DVR’s Phone Calls E s t i o n s a b o u t t h e D V R ’ s P h o n e C a l l s 133Does the DVR service phone call each day cost me any money? 134Questions About Audio E s t i o n s a b o u t a u d i oCan’t select an alternate audio track Programs are playing in the wrong languageHow do I cancel a pay per view purchase? Questions About Pay Per ViewHow do I record a pay per view event? Can’t order a pay per view programCan’t find the station of a pay per view program I ordered E s t i o n s a b o u t P a y P e r V i e w137 My remote control doesn’t work with my television Questions About the Remote ControlMy remote control doesn’t work with my DVR Questions About the Directv DVR with TiVo Service Will my DVR still work without the DVR service?TiVo Suggestions isn’t making accurate suggestions for me 140Warranty Specifications Limited Warranty For HOW Long After Your PurchaseLimited Warranty 143FCC Information C I n f o r m a t i o n 145Specifications Specification s 147Safety Instructions F e t y I n s t r u c t i o n s 149Example of Proper Antenna Grounding 150Back Panel Reference P e n d i x a Back Panel Reference152 C k P a n e l R e f e r e n c e 153154 GNU General Public License GNU General Public License P e n d i x BPreamble 156U G e n e r a l P u b l i c L i c e n s e 157158 No Warranty 159How to Apply These Terms to Your New Programs 160Index D e 162Phone Troubleshooting 132 Program Guide 163164