Q u e s t i o n s A b o u t t h e D V R ’ s P h o n e C a l l s

• If you have call waiting, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Disable call waiting by entering the correct prefix in Call Waiting Prefix (usually *70,).

• If you dial a prefix for outside lines, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Set a Dial Prefix—for example, “9,” (nine, followed by a comma for a pause).

• Your phone line may have low voltage. Try setting Phone avail. detection to Off under

Dialing Options, described on page 101.

 

• If you have a caller ID box, try removing it from the line since some models interfere

 

with the DVR modem's ability to make a call.

 

• If your DVR is having difficulty dialing out, try the following: Press LEFT arrow until

 

you return to the Phone Dialing Options screen. Select Set Dial Prefix, and enter the

 

dialing prefix “,#034” (comma, pound, zero, three, four). Use the PAUSE button to

 

enter a comma, and the ENTER button to enter a pound. This command sets the

 

DVR’s modem to a slower speed, which helps phone calls succeed in some

 

environments. The DVR does not dial the prefix as part of the number.

 

• If you have a cordless telephone, fax machine, or computer modem connected to the

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same line, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone

Connection,” then “Change Dialing Options.” Turn off “Phone avail. detection.”

You might have too much line noise to make a connection. The DVR ships with a 25 foot phone cord. Try a shorter cord, or buy a line noise filter at your local electronics store.

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