DirecTV DVR40, DVR120 manual Questions About the DVR’s Phone Calls

C h a p t e r 8 T r o u b l e s h o o t i n g

Questions About the DVR’s

Phone Calls

How long does the daily call to the DVR service take?

•It is typically a short call, less than three minutes. When the software is being updated, it may take longer, but this happens rarely (a few times a year).

My DVR is not making the daily call to the DVR service.

•If you use a wireless phone, retry the call using a phone which is connected to a standard wall jack.

•Verify that your phone line is working by connecting a phone to the phone cord and checking for a dial tone. Make sure the phone cord is connected to the DVR and the wall jack.

•Try another local dial-in number from the Phone Dialing Options screen. To get to Phone Dialing Options, from DIRECTV Central, select “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.”

•You may need to change your Phone Dialing Options from the default. After making changes, make a test call. (Choose Make Test Call from the Phone Connection screen.) If the test call succeeds, choose “Make Daily Call Now.”

•If you have voice mail or use another non-standard dial tone, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Turn off “Dial Tone Detection.”

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